15 Job openings found

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Telecaller will handle telephonic communication with prospective clients, promoting properties, coordinating site visits, and ensuring customer satisfaction. They will work closely with the sales and marketing team to drive real estate sales and meet company objectives. Initiate outbound calls to potential clients to promote properties and generate leads. Respond to inbound calls ...

A Telecaller's primary responsibility is to make outbound calls to potential or existing customers to promote products or services, gather information, or follow up on previous interactions. They also handle inbound calls, address customer inquiries, and resolve complaints. Telecallers are expected to achieve sales targets, maintain customer records, and contribute to overall customer ...

Job Role:Manage inbound reservation calls, ensure accurate bookings, and provide exceptional guest service Maintain a strong understanding of our offerings, availability, and policies to assist customers effectively. Requirements: • Language Proficiency: Fluency in English and Bengali. • Experience: Minimum 2 years in hospitality reservations or BPO. • Skills: Strong communication, attention ...

Duties and Responsibilities:• Help manage current customer accounts.• Deal with a high volume of inbound and outbound phone calls.• Maintain relationships with carriers and customers.• Provide exceptional customer service to customers and carriers.• Solve customer and carrier problems and help resolve issues.• Provide shipment quotes for customers and set up ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Primary Role: IVR Call Handling & Customer Communication Key Responsibilities:IVR & Incoming Call Management:   Attend all incoming calls with a polite and cheerful attitude. Be a good listener and ensure a positive interaction experience. Handle customer enquiries and guide them accordingly. Analyse the customer's query and forward the lead to the respective Sales Executive based ...

We provide the following trainings:- Personality Development / Skill Development Training. Special Computer Training for Women. BPO Training. Candidates Eligibility-: Should have a English Speaking and Understanding With Good communication skills and IQ Level Fresher can also apply Agent must be a 12th Passed. Pay Scale -: in hand Salary will be Rs.9000/- +1000 Incentive 7 days training will be non ...

- Generating higher walk-ins at site from all types of leads- Setting up processes and systems to effectively originate and service the leads- Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations- Offering the best possible customer delight at all times by way of exhibiting best qualities ...