Tata Capital / Associate- CRM (Video KYC) / Mumbai
Job Description:
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Job Purpose |
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· To conduct remote Know Your Customer (KYC) verification process for customers through video calls |
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Responsibilities |
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Core Responsibilities: o To verify the customer's identity and validate their provided documentation during the video call interaction. o To ensure all customer requests received through the video channel are attended to and closed within TAT o To ensure compliance with regulatory requirements and company policies throughout the Video KYC Call o To guide the customer through the entire video call and clarify doubts if any o Maintain accurate records of KYC verification activities and customer interaction |
Company Profile
Is a financial and investment service provider in India. The company is based in Mumbai and has more than 100 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.
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