Telecaller & Business Development

Job Description:

A telecaller is responsible for making outbound calls to prospects, explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure

Key Responsibilities:

• Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele.
• Customer Engagement : Introduce the company and explain model to prospects over the phone.
• Sales : The person would be interacting with people from top management so they should be comfortable explaining the model and following up with people of that calibre.
• Data Entry :  Accurately record client information and interactions in the company’s database.
• Follow-Up:Schedule follow-up calls and manage client callbacks.
• Lead Filteration: Should be able to segregate the high-prospect leads from the cold leads.
• Customer Service: Handle customer complaints and provide appropriate solutions

*Requirements:*

• Previous experience in telemarketing, sales, for a minimum of 2 years.
• Excellent verbal communication skills with a clear and pleasant phone voice.
• Proficiency in using computers, CRM software, MS office and phone systems.
• Problem-Solving
• Ability to handle objections and resolve customer issues effectively.

Desired Profile / Criteria / Skills :

• 5 Days working 
• Day Shift