Operations Head for Food and Beverages company at Pune.

Job Description:

Operations Head - Maharashtra

Responsibilities

Responsible for all the outlets across Maharashtra.

Formulate business strategy with others in the executive team

Design policies that align with overall strategy

Implement efficient processes and standards

Coordinate customer service operations and find ways to ensure customer retention

Budgeting, PnL of the outlets

Revenue generation and upselling strategy development

Team Handling

Manage contracts and relations with customers, vendors, partners and other stakeholders

Evaluate risk and lead quality assurance efforts

Oversee expenses and budgeting to help the organization optimize costs and benefits

Mentor and motivate teams to achieve productivity and engagement

Report on operational performance and suggest improvements

Requirements and skills

Proven experience as Head of Operations, Operations Director or similar leadership role

Familiarity with all business functions including HR, finance, supply chain and IT

Good with numbers and financial planning

Outstanding communication and negotiation skills

Excellent organizational and leadership ability

Analytical mind

Problem-solving aptitude

Worked with Restaurant Chains/ multiple outlets previously

Other Details 

• Work Timings – 9 hour shifts - Timings depending on nature of work.
• Working Days - Sunday off and Alternate 2 Saturday Off 

• Gender  - Male 

• Qualification – Graduate