Support Specialist in BI BO
Job Description:
Roles: • Back Office Information activities for countries within the Group regions in a Shared Services context Smooth processing of the international BI orders; Facilitation of the cooperation with BI providers and the process of invoices validation; Internal customer support in terms of product content and TATs Main Responsibilities: • Preparation and delivery of international credit reports • Cooperation with international suppliers • Cooperation with international offices • Data entry or import of files into systems • Control of the ordering process and data quality, including clarifying possible discrepancies and irregularities with foreign suppliers, complaints about reports that deviate from the standard. • After-sales service for internal customers • Preparation of reports and statistics Process and control: • Identify and implement process changes that generate workflow efficiencies and productivity gains. • Ensure that all required information is captured in group tools in an accurate and timely manner Risk and compliance: • Adhere to compliance standards set by and external regulators • Adhere to and comply with IT security policies at all times
Career perspective • Potential career opportunities within the company CONTEXT AND ENVIRONMENT Compliance • Ensure compliance with regulations and procedures as laid down by company and external regulators. Technical / Functional skills: • Sense of initiative and excellent time- and self-management • Flexible way of working and willingness to operate within a team. • Stress-resistance and professional relationship with clients. • Customer oriented; Knowledge of commercial back-office processes is a plus IT: • Computer and internet affinity and good technical understanding • Ease regarding the work with varying software, applications and systems different from product to product • Professional Microsoft Office skills, esp. MS Excel and MS Word
Company Profile
The client is a --- insurer that operates worldwide' in addition to offering debt collection ---, factoring, and business information and bonds.
Created in 1946, it was listed on the Euronext Paris Stock Exchange in 2014. The Client employs 4,100 staff in 66 countries. Each quarter, it publishes its assessments of country risk for 160 countries, based on its knowledge of companies' payment behavior and on the expertise of its underwriters.
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