Back Office Executive

Job Description:

Job Summary: The Back Office Executive is responsible for providing administrative support and ensuring the efficient operation of back-office functions. This includes data entry, documentation, maintaining records, and coordinating with other departments to facilitate smooth workflows.

Key Responsibilities:

• Data Management: Input, update, and manage data in company databases and systems. Ensure accuracy and confidentiality of information.
• Documentation: Prepare, review, and maintain various documents, reports, and records. Organize files and ensure they are easily accessible.
• Administrative Support: Assist with administrative tasks such as scheduling, handling emails, managing phone calls, and coordinating meetings.
• Coordination: Collaborate with different departments (e.g., HR, finance, operations) to ensure smooth and timely completion of tasks.
• Inventory Management: Keep track of office supplies and equipment. Place orders and maintain stock levels.
• Reporting: Prepare regular reports and summaries for management. Highlight any discrepancies or issues that need attention.
• Compliance: Ensure that all back-office activities comply with company policies and relevant legal regulations.
• Customer Service Support: Assist in handling customer queries and provide support to the front office if needed.
• Process Improvement: Suggest and implement improvements to back-office processes to enhance efficiency.

Qualifications:

• Education: Bachelor's degree in Business Administration, Commerce, or related field.
• Experience: 1-3 years of experience in a similar role is preferred.
• Skills:
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Strong organizational and time management skills.
  • Excellent communication skills, both written and verbal.
  • Ability to multitask and work under pressure.
  • Attention to detail and accuracy.
  • Basic understanding of accounting and finance is a plus.
• Personal Attributes: Professional demeanor, integrity, and a strong work ethic.

Work Environment:

• Office-based role with standard working hours.
• May require occasional overtime depending on workload.