Executive- Client Servicing

Job Description:

Greetings from Talisman HR Solutions!

Join our dynamic team as a Executive- Client Servicing in Bellandur, Bangalore, where you’ll drive impactful media campaigns and build strong client relationships in an innovative environment. If you have a passion for people and advertising, we’d love to hear from you!

Position: Executive- Client Servicing 

About the company- One of the leading advertising & marketing agency with an enthusiastic team of experts, has over two decades of marketing and advertising prominence. We pride ourselves on adapting to the transformation of the marketing landscape and nurturing businesses fruitfully in the digital ecosphere.

Working Days- Monday to Friday (Saturdays are work from Home from 10 a.m. to 2 p.m.)
Timing- 10 a.m. to 7 p.m.
Location: Bellandur, Bangalore

Qualifications:

• Education: Graduate/Postgraduate
• Experience: 2-4 years
• Skills Required: Excellent communication skills, proficiency in English and Hindi/Kannada
• Preferred Background: Experience in an advertising agency is advantageous

Job Overview

We are seeking a proactive individual to join our team. In this role, you will be responsible for understanding and managing media planning across various channels including print, radio, television, and outdoor media. You’ll collaborate closely with our sales and operations teams to ensure seamless execution of campaigns, as well as build and maintain positive client relationships.

Roles & Responsibilities

• Generate and process new sales leads as required.
• Manage incoming client calls, address inquiries, and resolve issues.
• Follow up with clients to ensure satisfaction with our services and foster lasting relationships.
• Coordinate with the Sales and Operations Teams for effective media planning and campaign execution.
• Compile and share relevant data, reports, and presentations with internal teams and clients.
• Schedule appointments and facilitate meetings between clients and the sales team.
• Respond promptly to client emails, texts, and calls, providing timely and effective communication.
• Maintain updated contact information for all clients.
• Handle client complaints, ensuring prompt resolution and customer satisfaction.
• Perform necessary administrative tasks to support the team’s workflow.

This role offers an exciting opportunity to grow within a dynamic environment and make a meaningful impact through effective client management and media planning.