Store Supervisor
Job Description:
Position: Store Supervisor
Responsibilities:
• Delivering an excellent customer service experience on a consistent basis
• Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process
• Managing retail operations, including cash, store operations, inventory, and shelf life
• Generating management reports to track performance and contribute to merchandising plans.
• Executing store opening and closing protocols efficiently.
• Leading the store operations in the absence of the Store Manager
• Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing.
Candidate Qualifications & Skill Requirements:
• Around 2-5 years in Retail Sales
• Excellent customer handling and communication
• Must be well organized and diligently structured in their approach to any engagement.
Additional Details :
Job Location: Mumbai (Juhu, Prabhadevi, Lower Parel) & Pune (Kopa Mall & Phoenix Market City)
Age : 23 - 30 years
Working Days : Monday to Sunday (Week off between Monday - Friday)
Working Time : Rotational Shift - 10:00 am to 9:30 pm
Candidate preference : Male
Industry preference : Food Industry
Additional Benefits if any : Performance Bonus, comp off leave, PF.
The candidate will initially be assigned to a specific store location, and may be relocated to another store after 3–4 months if neede
Reporting Manager: Store Manager
About us: Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Key Skills :
Company Profile
We are one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury ---s to offer Indians a window to the finest food and lifestyle themes from across the world.
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