Assistant Clinic Manager For Wellness Industry at Mumbai

Job Description:

Designation - Assistant Clinic Manager

Department - Junior Management
Employment Type - Full-time
Joining Date - Immediately
Reporting Authority - Business Manager

Job Role & Responsibilities :

1.Maintain a deep understanding of the company’s services, including features, benefits and competitive advantages
2. Analyse sales data, market trends and competitor activity to anticipate challenges and opportunities
3. Proactively contact leads and update the status in the leads database, ensuring efficient resolution of customer inquiries
4. Managecommunication on the phone designated for important customers
5. Assist with the daily management of clinic operations, including managing front desk activities and ensuring a smooth customer flow
6. Fill in for the clinic manager in their absence at their respective clinic a. Schedule and coordinate client appointments to optimise client satisfaction and facility efficiency b. Liaise with healthcare professionals and clients about personalised packages c. Create and update clients' electronic health records on AI-based CRM softwares such as IV Pro and Pabau d. Oversee and review nurses’ work procedures e. Maintain sales reports, billing systems, invoices, and petty cash
7. Ensure completion, compliance, accuracy and quality of clinical documentation
8. Participate in mystery audit discussions and take the necessary action to improve overall customer experience
9. Collaborate with internal departments to track follow-ups, conversions and sales targets
10. Lead special projects or initiatives and attend on-site marketing events such as pop-ups and exhibitions
11. Offer support to franchisees to ensure overall success of the organisation
12. Expand knowledge and capabilities by actively participating in trainings, workshops and personal development programmes

Additional Details : 

• Number of Vacancies – 1
• Qualification – Bachelor in management, sales or related fields
• Gender – Female
• Work Timings – 10:30 AM – 7.00 PM
• Working Days – Tuesdays – Sundays (Weekly Off - Mondays)
• Work Location –  Worli, Juhu, Powai (Rotational locations)
• Other Employee Benefits – PF / Insurance
• Experience – 2+ yrs
• Other Details, which we should know (age limit, field work, demographics, language fluency, specific industry to source from etc.) – Age Limit – up to 35 yrs
• English Language Fluency
• Report to Different clinics each day

Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341