Sales Manager

Job Description:

GOALS:
Identifying and prospecting new customers by visits, building & maintaining relationships, meeting sales target, negotiating and closing sales, reporting and follow-ups on sales data

KEY TASKs:

• Ensure timely and accurate delivery of products to customers.
• Coordinate with logistics and warehouse teams for efficient delivery schedules.
• Assist the sales team in finalizing orders and price negotiations.
• Follow up with customers after quotations to secure sales.
• Review and manage customer enquiries promptly.
• Print and update the Enquiry Register on a weekly basis.
• Build and maintain strong relationships with customers.
• Provide timely support to address customer concerns and queries.
• Update and maintain the CRM system with new leads and enquiries.
• Allocate new enquiries to salesmen using the Enquiry Register.
• Prepare and update weekly task lists with dates and next steps.
• Trash cold quotations after three months if no progress.
• Call customers on the debtors list to ensure timely payments.
• Support the sales head in allocating work to the sales team.

SKILLS:
Communication, Teamwork, Problem Solving, Time Management, Organizing Skill, Grasping power, Adaptability, Conflict Management, Resourcefulness (PR /Networking skill), Persuasion, Openness to Criticism