63 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

    Required Sales executive: Job responsibilities are as follows: Store opening, being present at 10:00 am am at the store to help with the store-opening process, stock counting of the allocated counter at the opening. Helping customers at the dedicated counter through-out the day with their need and provide the appropriate product or service-based ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Key Responsibilities: 1. Customer Communication:o Manage all email communications with buyers, ensuring clear, professional, andtimely responses.2. Sample and Brief Management:o Review all new and specific jewellery briefs, collaborating with production andPPC (Production Planning & Control) teams to ensure samples are productionfriendly.o Send approved samples and briefs to customers, providing tracking details ...

Experienced in bearing Industry   Quotation Preparation & Management Prepare and send accurate quotations based on client requirements. Analyze customer inquiries and provide competitive pricing. Ensure quotations are aligned with company policies, profit margins, and market trends. Maintain and update quotation records for future reference. Customer Communication & Coordination Communicate with clients to understand their needs ...

Job Title: AGM / Section Head – QC & CS Industry: Alloy Steel Manufacturing Location: [Specify Location] We are seeking an experienced professional to lead the Quality Control (QC) and Customer Service (CS) functions in our alloy steel plant. The ideal candidate must have a strong background in QC processes specific ...

  Order Processing &Coordination: Cold calling and emails to prospective buyers, and generate business. Timely follow ups with buyers for business. Coordinate with suppliers to confirm and follow up on the timely dispatch of goods. Coordinate with transporters to ensure timely and efficient delivery of goods to customers Monitor the delivery process to ensure goods reach ...

  This position- Finance Associate will be involved in customer analytics ( FTR,Tenured, upgrade , product analysis speed wise and validity wise) etc and facilitate better analysis of SAC &LCO pay-outs.  Skills - Experience of 5+ years for handling large data base Is currently working in Banking / Telecom / E-Commerce sector Having good knowledge ...

Key Responsibilities: •    Product Costing: Responsible for estimating product costs by considering all factors like Manpower, Machine, Material, and Processes for new projects. •    Customer Communication: Maintain regular communication with both existing and new customers to ensure a smooth flow of information and timely delivery of new products. •    Project Timeline Estimation: Collaborate with the Business Development (BD) team ...