5 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.36 LPA TO 4.56 LPA
Job Title: Customer Support Executive (Night Shift)Company: Speed Global SolutionsShift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off)Typing Speed- 30WPMLocation: H169, Sec.63 Noida (201301)Salary: 28K to 38K in hand Key Responsibilities:• Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel ...
4 Opening(s)
0.6 Year(s) To 4.0 Year(s)
2.00 LPA TO 2.40 LPA
ABOUT THE ROLE
Client is looking for a motivated and hardworking Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Roles and Responsibilities:
Preparation and Verification of Checklist of Import and Export Shipments
Coordination with Shipping Line, Freight Forwarders, Transporter CFS, and Terminals
Follow up with customers
Follow up with operational staff
Preparation of DSR and update the same to the customer
Should know how to make Pre Shipment Documents
Should know how to make Post Shipment ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 2.16 LPA
Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps
Responsibilities:
Call client for case details
Answer client queries or forwarded to relevant department
Check important and urgent work
Allocate and transfer to work in all Department
Work Time: 9 Hrs Shift
Preferred Domain: Dental, Pharmaceutical, Healthcare
2 Opening(s)
0 To 5.0 Year(s)
1.80 LPA TO 3.00 LPA
Conduct research to identify new markets and customer needs
Lead generation using various tools and platforms
Arrange appointments / business meeting with prospective clients
Order execution and follow ups
CRM management-Manage leads in CRM Software
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer ...
1 Opening(s)
1.5 Year(s) To 3.0 Year(s)
1.80 LPA TO 3.00 LPA
Requirements:
Diploma/ Bachelor’s in sales & marketing
Experience must be 1-2 years in sales field.
Candidates from client servicing/ Franchise Industry would be preferred.
Responsibilities :
Tender activities:
Navigate Tender websites.
Download Tenders.
Prepare Extract.
Channel Partner Network:
Personal Relations
Follow-up for order/payment.
Update on dispatch/ share details.
Coordinate with production
Market Intelligence about competitors and prices.
Business Development:
Calling leads generated from campaign.
Sending intro mails ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.00 LPA
Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process
Required Candidate profile
Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.00 LPA
Book the shipment.
Keep record of all export shipment along with documents.
Follow up with shipper for Shipment according to cutoff and vessel Date.
Coordinating with shipper for SI filing within the time.
Coordinating with carrier for all the update regarding vessel arrival status and keep the shipper Updated.
Do tracking of Vessel sailing for ...