1612 Job openings found

The Debt Management (DM) function has evolved to be highly analytics and data-driven, with a growing focus on enhancing customer contact strategies, agent productivity, and resolution rates through automation and N=1 strategies   The increased emphasis on digitization and automation has positioned the Call Centre Strategy function as a critical driver of debt management efficiency, where ...

About the role:Customer Engagement: ✓ Engage key stakeholders, build business relationships and support implementation of business solutions with due identification of customer needs, improvement opportunities, and monitor progress/results, for quality delivery on timely basis✓ Represent the voice of the customer, and gauge engagement levels, to provide input into every core ...

We are seeking a dynamic and results-driven business development candidate with specialized expertise in hospitality properties. This role focuses on fostering and managing relationshipswith Indian hoteliers in the US and requires fluency in English and Hindi. The ideal candidate will have a deep understanding of the hospitality industry and a ...

Primary Responsibilities: Data Analysis & Reporting • Collect, clean, validate, and analyze data from multiple sources including government systems, APIs, and open datasets. • Perform exploratory data analysis (EDA) to uncover trends, patterns, and anomalies. • Support performance monitoring of digital service delivery (e.g., user adoption, grievance redressal, efficiency metrics). Visualization & Dashboarding • Design and develop dynamic, ...

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

Job Purpose: The Training Manager will play a pivotal role in ensuring the successful implementation and growth of the First Step Micro Business Loan product. Your primary responsibility will be to train and equip the bank’s retail staff with the necessary knowledge and skills to effectively promote, sell, and service this specialized loan ...

Position: HR assistant Key Responsibilities 1. Employee Engagement and Support: - Regularly visit the location to interact with employees and ensure their needs and concerns are addressed. - Provide day-to-day support to staff, offering guidance on HR policies, company procedures, and workrelated issues. 2. ...

We are looking for a dynamic Assistant Manager - HR Business Partner (HRBP) to lead key HR functions for our US/UK accounting projects. The role involves policy formulation, grievance handling, workforce planning, employee relations, performance management, and talent development. Key Responsibilities: Core HRBP Operations: Deep experience in working as an HR business ...

Job Description: Distribution and Development Management Lead / Head of PMS Position: Distribution and Development Management Lead / Head of PMS Location: [Specify Location] Reporting To: [Specify Reporting Structure] Department: [Specify Department] Job Summary: The Distribution and Development Management Lead / Head of PMS is responsible for overseeing the strategic planning, execution, and optimization of distribution ...

The ESG Specialists will focus on integrating climate risk assessments and sustainability strategies intobanking risk frameworks, aligning with regulatory standards like TCFD. Key Responsibilities: Assess and quantify climate risk exposures for banking portfolios. Develop ESG scoring models tailored for financial institutions. Integrate ESG metrics into credit risk assessments and risk appetite ...