1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
9.00 LPA TO 9.00 LPA
Position Title: MSOC Engineer - IT & Network Security Engineer 24*7
Location: RemoteShift timing: 12- 9 PM IST
Experience: 5+ years
Np: Immediate to 15 days
IT & Network Security Engineer 24x7 (m/f/*) :Responsibilities:
· Operation, monitoring, and troubleshooting of IT systems in the areas of Windows Server, Active Directory, VMware, Exchange (On-Prem C Cloud), Storage, and Network Security
· Support of network and security solutions (e.g., Cisco, Fortinet, Checkpoint, Barracuda)
· Independent handling of service requests, incidents, and changes in accordance with internal processes
· Creation and maintenance of technical documentation
· Close collaboration with colleagues and cross-functional teams
· Participation in 24x7 shift operations to ensure system availability
Your Profile:
· Completed IT education (e.g., technical college, apprenticeship, university of applied sciences) or equivalent professional experience
· Solid knowledge of Windows Server operating systems and Active Directory
· Experience with VMware environments (vSphere, vCenter, etc.)
· Experience with network components and protocols (RoutingCSwitching, VPN, firewall configuration)
· Structured and self-reliant working style
· Willingness to work in 24x7 shift operations
· Team player with the ability to work in an interdisciplinary environment
Additional Qualifications (preferred):
· Experience with PowerShell scripting
· Knowledge of Microsoft Azure (e.g., IaaS, AD Connect, mail routing)
· Experience with Microsoft Exchange in hybrid environments (On-Prem / M365)
· Basic knowledge of Linux (for monitoring and simple troubleshooting)
· Experience with NetApp storage systems
Certifications such as MCSA, CCNA, or equivalent
1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 12.00 LPA
Responsibilities:
Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone.
Handle and take ownership of customer issues from beginning to resolution.
Assist customers by diagnosing problems and providing resolutions for technical and product issues.
Advise and educate customers within procedural guidelines to ensure a complete solution to ...