23448 Job openings found

ction/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client. CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions. Roles & Responsibilities: Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms. Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team. Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book. Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence. Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team. Client requests and complaints to be addressed efficiently within stipulated timelines. Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities:  Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for RM's in the region. Monitor key parameters on employee productivity and attrition rates and make necessary improvements. Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Role/Job Title: Product Lead-Cross Sell Function/ Department: Rural banking Job Purpose: The role entails scaling up the cross-sell business for the bank, by developing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner.  It includes building up teams, systems, process and culture amenable to the scale and consistency of ...

Key Responsibilities: CLIENT MANAGEMENT: Manage Client transition projects for US clients.  Establish and continually seek opportunity to increase customer satisfaction and deepen client relationships. Set and manage client expectations by communicating to each stakeholder at every step of the project. Communicate effectively with clients to identify business needs and evaluate alternative business solutions. Build knowledge base ...

Job purpose• Help Customers with all Tech challenges faced while using the Product.• Responsible to get the issues raised addressed to the core and Customers can be sentout Campaigns successfully, Access Report without any challenges.• Educating Customers to ensure comfort in the usage of Product/Utility Duties andresponsibilities.Duties and Responsibilities:The primary ...

Job Purpose:Will manage the JLG, MHL product Leads and drive with them the entire end to product managementfor these portfolios. Will be responsible for assisting rural channels with respect to any newchannel/variant/product launch, partnerships, trainings, designing product journeys and processes todrive this business with end goal of ensuring a seamless ...

Role and Responsibilities:Candidates must be exceptionally organized, with self-initiative for identifying, recording, prioritizing,and accomplishing a wide variety of tasks. Typical role responsibilities will be as follows:• Adheres to corporate standards and procedures in all reconciliation activities; assists in thereconciliation of customer accounts and provides updates to the Manager• Is responsible ...

Experience Required: Minimum 2 years of experience in Accounts Receivable (AR) with a focus on billing and cash app. Hands-on experience in multiple AR processes (e.g., collections, cash application, deductions, reconciliations) Knowledge of Accounts Receivable, Credit Management and Collections procedures Commitment to excellent customer service Excellent written and verbal communication abilities Ability to prioritize and manage ...

Summary: This position liaises between business and technical groups and is responsible for creating documentation to ensure ongoing communication and development is clear.  The Senior Analyst helps ensure technical work is properly prioritized according to the priorities set by leadership and the project manager.  This role serves as the primary contact ...

Summary: B2B Integrations Developer / Analyst   The B2B Integrations Developer/Analyst is part of an Agile team, combining both technical development and analytical roles to facilitate smooth integration processes for B2B systems. This hybrid position involves using data and technology to solve complex problems while ensuring clear documentation and communication between business ...

Quality Control Manager Job Description Template We are looking for a detail-oriented quality control manager to ensure the manufacturing production lines run smoothly and generate a consistently suitable output of products that meet quality and efficiency standards. The quality control manager understands the customer's needs and requirements and coordinates employee efforts ...