1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
We are looking for a Team Lead - Tele Collections to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income.
To be ...
3 Opening(s)
1.5 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.50 LPA
Responsibilities
Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...
12 Opening(s)
0.6 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Responsible for loan collections with good communication skills
Make outbound calls for collections.
Advising on repayment plans to suit the level of debt and customer circumstances.
Escalating calls to managers when required.
Adhering to legislative guidelines
Entering data and maintaining accurate records.
We are facilitating advanced collections activities, such as sending letters of demand and reminder ...
3 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 3.00 LPA
Responsible for Unsecured loan collections with good communication skills
Make outbound calls for collections .
Advising on repayment plans to suit level of debt and customer circumstances.
Escalating calls to managers when required.
Adhering to legislative guidelines
Entering data and maintaining accurate records.
Facilitating advanced collections activity, such as sending letters of demand and reminder messages.
Improve ...