FRONT OFFICE EXECUTIVE FOR RESORT - KANKER , CHHATTISGARH
1 Nos.
125500
Full Time
1.0 Year(s) To 2.0 Year(s)
1.44 LPA TO 1.68 LPA
Hotels/Restaurant
B.Sc - Hospitality and Hotel Management; Diploma - Tourism
Job Description:
A Front Office Executive is the face of a resort, managing guest relations, check-ins, and daily administrative operations. They ensure a seamless vacation experience, coordinate with housekeeping and food and beverage teams, and resolve complaints promptly. [1, 2, 3, 4]
Core Responsibilities
Guest Relations & Services
- First Impressions: Warmly greet arriving guests, handle check-in/check-out processes, and assign rooms according to preferences.
- Concierge Duties: Provide details about resort amenities, local attractions, dining options, and recreational activities.
- Conflict Resolution: Listen to guest feedback and complaints, resolving issues swiftly to guarantee satisfaction. [1, 2, 3, 4, 5]
Reservations & Administration
- Booking Management: Handle room reservations via phone, email, or online platforms, ensuring accurate guest data and stay dates.
- Billing & Payments: Process payments, verify credit cards, and generate accurate invoices.
- Upselling: Promote premium rooms, packages, spa treatments, and resort amenities to maximize revenue. [1, 2, 3, 4, 5]
Resort Coordination
Qualifications & Skills
- Education: Bachelor’s degree in Hospitality Management, Tourism, or Business Administration is highly preferred.
- Experience: Proven experience as a Front Desk Agent, Hotel Receptionist, or in a resort customer service role.
- Technical Skills: Proficiency in Property Management Systems (PMS), reservation software, and MS Office.
- Soft Skills: Exceptional verbal communication, problem-solving, and the ability to multitask in a fast-paced environment.
- Flexibility: Willingness to work on a rotational schedule, including weekends, evenings, and public holidays
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - PRITI PATEL
Number - 93006 37413
Company Profile
features a garden. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.