Inside Sales Executive (IT Hardware/Networking) (7:30 AM - 4:30 PM IST)

Job Description:

We are looking for a high-energy Inside Sales Executive focused primarily on reactivating dormant/inactive customer accounts and generating new business opportunities across the EMEA region.

This is a sales-driven role, not an account management role. The person will actively work on existing dormant databases, identify fresh leads, connect with resellers/dealers/channel partners, understand requirements and convert leads into opportunities.

Key Responsibilities

• Reactivate dormant and inactive customer accounts and bring them back to billing.
• Generate new leads and business opportunities through outbound calls, emails, database mining and regular market outreach.
• Identify and connect with resellers, dealers, system integrators and channel partners across EMEA.
• Understand customer requirements and identify suitable IT/networking products.
• Generate quotations and aggressively follow up to convert leads into opportunities and orders.
• Build and maintain a healthy sales pipeline with clear next actions.
• Identify cross-selling opportunities across different IT and networking product categories.
• Maintain consistent follow-ups to generate new requirements and repeat business.
• Coordinate with product, procurement, logistics and finance teams for smooth order execution.
• Work towards defined monthly targets for account activation, lead generation, conversions and revenue.

Required Skills & Experience

• 2+ years of experience in Inside Sales / B2B Sales within IT hardware, networking or technology distribution.
• Strong outbound sales and lead generation
• Proven ability to reactivate dormant accounts and convert leads into business.
• Good understanding of IT products such as:
  • Laptops & Desktops
  • Wi-Fi / Access Points
  • Routers & Switches
  • Networking Equipment
  • Servers & Storage
  • Printers, Peripherals & IT Accessories
• Experience dealing with resellers, dealers, system integrators or channel partners.
• Exposure to Middle East / Africa / GCC markets will be an advantage.
• Strong communication, negotiation and follow-up skills.
• Target-driven, persistent and commercially sharp.
• Comfortable with outbound calling and engaging international customers across different time zones.

What Success Looks Like

• Dormant accounts successfully reactivated and billed.
• Consistent flow of new qualified leads.
• Strong lead-to-opportunity and opportunity-to-order conversion.
• Healthy and active sales pipeline.
• Achievement of monthly revenue and sales targets.