Customer Communication Management Solutions

Job Description:

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have Skills : Customer Communication Management Solutions Good to Have Skills : Adobe Analytics Job Requirements : Key Responsibilities : A:Worked on Business engagements and day to day activities B:Handling Workshop management C:Working on Application platform architecture D:Understanding of application architecture and how to communicate with the business to complete a discovery and options analysis E:Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Technical Experience : A:Creating business requirement documents, working with client to deploy process and technological changes B:Experiance in Customer messaging C:Experience working in a team-oriented, collaborative environment with skills Adobe suite eg AEM and Adobe Campaign D:Have good understanding in Business Transformation, Process Transformation, Banking sector and Application platform architecture Professional Attributes : A:Good communication and organized skills Educational Qualification: Additional Info :