Hiring for Manager Customer Relations - Pharma Industry - Mumbai BKC

Job Description:

Job Title: Contingent Worker (Role is Customer Relation)

Job Objective/ Purpose of Job: Supporting one of the biggest BU of AIL for Customer Engagement & Data Analytics 

Location : Mumbai BKC 

Experience Range : 3 - 6 years

Work Time -9.00am to 5.00pm

Work Days - Monday to Friday

Salary – Best in Industry, Other benefits- PF, Mediclaim, bonus,24 days paid leaves and Bus Facility.

Contract period: Auto-renewable It will be on role of Talisman HR Solutions Pvt Ltd payroll

JOB DUTIES/ RESPONSIBILITIES/ ACCOUNTABILITIES

1. Support sales team for end-to-end activity execution starting from activity request creation, closure, documentations, etc.
2. Conference participation and Train the Trainer programs process control and timely cosure of all vendor payments
3. Ensure minimal deviation and maintain detailed excel record for tracking all activities- Third Party Conference, PSA payouts, TTT Closures etc
4. Support Marketing Team with Data Analysis on Monthly basis on various aspects, internals sales analysis, external data analysis, Rx analysis, stockiest wise reports, etc.
5. Support Marketing Team in activity execution through sales follow up
6. Support BU in various reports related to policy adherence
7. Provide  a monthly tracker of ARF planned vs actual activities by therapy. Share BM monthly  budget utilization report inclusive of all planned activities
8. Address / Resolve issues raised by OEC in terms of activity completion and submission status

Functional : Analytical skills , Creative skills