Accountant/Sr. Accountant - AR (Collections)

Accountant/Sr. Accountant - AR (Collections)

2 Nos.
86761
Full Time
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Accounts / Finance / Tax / CS / Audit
ITES/BPO/KPO
B.Com - Commerce
Job Description:

Job Description

Key Responsibilities

  • The duties of a Collections Associate includes collection calls
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Establish and maintain effective and cooperative working relationships with Billing and cash applications team.

Essential Functions

  • Weekly and monthly reporting to direct supervisor
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • High volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Internal and External customer interface
  • Participate in team planning meetings

Meet defined department goals and activity metrics

 

Requirements

Required Skills

  • 3-6 years High Volume B2B Collections experience.
  • Knowledge of Billing and Collections procedures
  • Experience with Oracle JDE a plus
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities

Shift & Working Days:

  • US Shift - 6:00 pm till 3.00 am IST.
  • 5 Days working (Monday to Friday)
 
Company Profile

 A tech-enabled outsourcing firm that’s changing the way companies think about finance, accounting, human resources and technology services.

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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