Outbound Lead Sales Manager , Noida for a broadband co.

Outbound Lead Sales Manager , Noida for a broadband co.

1 Nos.
90588
Full Time
5.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 6.60 LPA
ITES / BPO / KPO / Customer Service / Operations
Telcom/ISP/Dotcom
Any - Any Graduation
Job Description:

Key Responsibilities:
 Lead Conversion: Develop and implement strategies to maximize lead conversion rates,
ensuring the efficient handling of leads generated from our digital campaigns (Facebook Ads,
Google Ads).
 Team Leadership: Oversee and manage the call centre team, including recruitment, training,
and performance management of call centre agents.
 Process Optimization: Establish and refine outbound sales processes, call scripts, and lead
management workflows to improve efficiency and conversion rates.
 Performance Tracking: Set KPIs and track the performance of the sales team, regularly
analysing conversion rates, response times, and customer satisfaction levels.
 Reporting: Provide regular reports and insights to senior management on lead conversion
progress, sales outcomes, and opportunities for improvement.
 Collaboration: Work closely with the marketing team to ensure alignment between lead
generation campaigns and sales efforts, ensuring a seamless transition from lead acquisition
to conversion.
 Customer Relationship Management: Manage and maintain relationships with prospects
and customers, ensuring a high level of customer service throughout the sales cycle.
 Technology Integration: Utilize CRM systems and sales tools effectively to track leads and
manage sales pipelines.

Desired Profile / Criteria / Skills :

Key Requirements:
 Experience: 5+ years of experience in outbound sales management, preferably within the
telecommunications, ed-tech or premium credit card companies.
 Leadership Skills: Proven experience managing and leading call centre teams to achieve and
exceed sales targets.
 Sales Acumen: Strong understanding of outbound sales techniques, lead conversion
strategies, and sales process optimization.

Company Profile

A leading company in Broadband services in telecom industry

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