Assistant Manager / Deputy Manager - Customer Success(Steel)
Job Description:
We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
- Communicating with customers, making outbound calls to potential customers, and following up on accounts
- Act as a specialist at servicing the existing customer base, keeping those relationships going and staying attuned to opportunities to sell to it again
- Develop and maintain strong, long-term relationships with key clients
- Manage contract renewals and extensions, seeking opportunities to upsell or cross-sell additional products or services
- Act as the primary point of contact and build a deep understanding of the client's business needs, challenges, and objectives
- Identify opportunities for growth and expansion within the account and develop strategies to capitalize on them
- Understanding customers' needs and identifying sales opportunities
- Answering potential customers' questions and sending additional information via email
- Keeping up with product and service information and updates
- Creating and maintaining a database of current and potential customers
- Explaining and demonstrating features of our services
- Staying informed about competing products and services
QUALIFICATIONS-
- BE/Btech/Bachelor`s degree
- 2+ years of Key account management and inside sales
- Knowledge of region-specific languages where they will be deployed
- Prospecting and closing skills
- Knowledge of sales principles and practices
- Customer service acumen
- Knowledge of region specific languages where they will be deployed (Tamil, Gujarati)
- Desire to exceed growth, and work in a fast paced environment
Offered Benefits / Facilities :
- 5 Days Working
- Medical Benefits
Company Profile
The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.
Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce ---.
This is a growth oriented tech company that is building the most preferred --- stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.
Key Clients :
MSMEs: Manufacturing business that require steel for industrial use.
Independent Home Builders (IHB's): Those who build residential properties on their own land (may not be an enterprise).
Independent Customers: Builders, who develop properties for personal end use.
Influencers: This group consists of masons, contractors, architects, fabricators, interior designers etc.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.