1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
16.00 LPA TO 16.00 LPA
(Individual Contributor Role)
Job Overview:As a Customer Success Manager , you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
10.00 LPA TO 15.00 LPA
As the Partner Experience Manager, you will play a pivotal role in cultivating positive relationships with our partners and ensuring their success within our solution. You will be responsible for managing the end-to-end partner experience, from onboarding to ongoing support, and driving initiatives to maximise partner satisfaction, retention, and expansion ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Position SummaryWe are seeking an experienced and highly organized Project Manager to lead and standardize the end-to-end onboarding process for new customers, particularly large enterprise accounts. Department: Customer SuccessThis role is critical to ensuring smooth customer implementation, reducing onboarding delays, improving customer satisfaction, and eliminating revenue leakage caused by inconsistent project ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.60 LPA TO 3.80 LPA
Role Overview
The Customer Support Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is 70% reactive support (handling ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
20.00 LPA TO 24.00 LPA
About the Client:Our client,is a fast-growing AI-powered SaaS platform helping D2C and SMB brands scale profitably through intelligent planning and automation. Trusted by several leading consumer brands across India and globally,
If you’re passionate about working in a high-growth, tech-driven environment and enjoy building strong client relationships — this opportunity could ...
1 Opening(s)
6.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Job Summary:We are seeking a seasoned professional with 6-7 years of experience in managing Digital Adoption Platform team atManager level and work along with our growing Customer Success team within our Digital, Data and Technology function. Thisrole is crucial in enhancing the end-user experience across our software portfolio, ensuring the ...
4 Opening(s)
3.0 Year(s) To 8.0 Year(s)
16.00 LPA TO 20.00 LPA
We are looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
5.00 LPA TO 8.00 LPA
Objective:
The Company is looking for a high performing Customer Success Associates to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical
approach.
He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling. Relationships building, understanding and
keeping abreast of market dynamics and effective feedback loop are important aspects.
Roles & Responsibilities:
• Achieve repeat sales and wallet share targets
• Understand, categorize and analyze reasons for client drops and increase active to
on-boarded client ratio
• Key focus on customers who have churned and how to win them back
• Market intelligence inputs for pricing and activation
• Design and execute plan for outbound calling for sales conversion
• Enrich and maintain customer profile and update status in CRM
• Mine clients for referrals
• Work hand-in-hand with customer acquisition team for smooth transition of clients with
minimal drop outs
QUALIFICATIONS & COMPETENCE REQUIRED:
• BE/B. Tech/Bachelor`s Degree required from a premier institute. Selective very strong
candidates with relevant experience will be favored
• 1+ years of key account management/sales experience in B2B segment will be
preferred (pre or Post-Graduation)
• Experience meeting customer needs, building customer relationships and knack for
closing sales
• Strong communication & interpersonal skills
• Self-starter and driven
• Language Skills: fluent in English. Knowing Tamil/Marathi an added advantage
• Knowledge of sales principles and practices.
• Customer service Acumen.
• Desire to exceed growth, and working in a fast paced environment.
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
16.00 LPA TO 22.00 LPA
The Company is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
16.00 LPA TO 22.00 LPA
MSME is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their ...