Customer Support Executive (Post Sales) - Real Estate Industry - Navi Mumbai (CBD Belapur)
Job Description:
- Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- TDS call/email
- Loan-related calls
- Appreciation Mails
- Google review (Email/call)
- Status of client update from internal team
- Website updating
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.
- Positive attitude
- Hardworking
- Communication Skills.
Company Profile
Company is India’s leading PropTech company and advisory firm offering technology driven and cutting-edge solutions to homebuyers, developers and channel partners across major real estate segments in India & GCC.Spearheading the transformation of the Indian real estate growth, It is the brainchild of IIT alumni. By fortifying India’s dominant real estate presence.experienced leadership and management team enables it to anticipate and adapt to challenging market trends and economic environment.Amongst the top 3 retail broking firm in India,It has 900+ employees in 30+ offices in India and 3 offices in GCC. With over 5,500 Crores worth of transaction value in projects across India and GCC and over 15,000 empanelled brokers, it has managed to serve 5.5+ lakhs happy homebuyers.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.