Branch Head- Deputy Manager/ Manager Rajkot, Morvi, Surendranagar, Ahwa, Una, Kalol, Sanand

Job Description:

o Customer service, cross sales & retention .
o Local area marketing information &competitor information sharing
to ABM.
o Branch executive productivity in partnership with ABM/ ACM
o Support in collection
o Branch Operation Expenditure Management
o Employee Engagement.
o Branch Audit and compliance
o Fraud Reporting, Resolution and Controls
o Resolving customer problems in partnership with ABM / ACM
o Disposal loss resolution and local support
o Discipline and day-to-day workflow of the branch
o Liaison with local authorities on need basis
o Briefing the employees on current sales goals and other employee
related relevant information like incentives, new policies, and
schemes etc.
o Recognises employee’s achievements and encourage .
o Partners with ABMs for marketing activities and events in the
branch.
o Ensures compliance with all applicable laws and regulations.
o Ensures compliance to FPC standards.
o Ensures dealer and customer QRC resolution.