Customer Service Executive
1 Nos.
99203
Full Time
5.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Chemicals/PetroChemical
Job Description:
Key Accountabilities
- Sales Order Processing in SAP - process sales order smoothly by efficient co-ordination, plan and forecast
- After Sales Service - maintain and enhance customer satisfaction with prompt service
- Co-ordination with production team for availability of the material
- Handling export order
- Follow up with customers for PO and payment & CHA and forwarder for pick up and booking shipment
- Complete documentation process (Bank documents, COO, Insurance etc.)
- Preparing MIS
- Handle customer complaints
- Check the outstanding payment & inform customer accordingly
- Communicate and coordinate with internal departments
- Follow up with Area Managers and agents for ready orders
Key Responsibilities
- Good verbal and written communication skills.
- Knowledge of Sales Order Processing in SAP (S&D Module).
- Excel Savvy
- Pro-activeness
Education & Experience
- Graduate in any discipline
- 5-7 Years of experience in any industry, preferably MNC
- Work Experience in SAP
Company Profile
--------- formerly known a--- ---H --- & ---, a manufacturer of indu---trial perfume--- in Briti---h India Today, we are one of India'--- large---t fragrance companie---. A--- an India MNC with an over---expanding global pre---ence, we have grown both organically and via acqui---ition---, emerging a--- a leading player--- internationally and in India.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.