1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Core Responsibilities:
Complaint Resolution
Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc
Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality
Ensure to update Management on the progress ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
9.00 LPA TO 10.00 LPA
Ensure and Improve QC of Operations
Develop action plan to achieve the KPIs for Quality Control
Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team.
Monitor the performance of plans, identify gaps and develop plans to bridge the gaps ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
1.20 LPA TO 3.60 LPA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.
• Obtain and evaluate all relevant information to handle product and service related inquiries and complaints.
• Respond promptly to customer inquiries and resolve customer complaints.
• Provide pricing & delivery information ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
We have an urgent opening for the position of Quality Manager for a reputed manufacturing company (Foundry Industry) for Kolkata (Bagnan/Kulgachia).
Purpose of the Role: To ensure the defined quality controls and quality assurance are in place and effective in meeting customer satisfaction. To develop, sustain, and improve quality Quality Management Systems (QMS ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 3.00 LPA
Job Purpose:
To manage and enhance relationships with customers, ensuring their satisfaction, driving sales, and increasing customer loyalty. The CRM professional will work closely with the sales team and management to maintain effective communication with customers and resolve their concerns, while also analyzing customer data to improve retention and sales performance.
Key ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.60 LPA TO 4.20 LPA
Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.
• Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints.
• Respond promptly to customer inquiries and resolve customer complaints.
• Provide pricing & delivery information to end users.
• Maintain data ...
2 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...
3 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...
3 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...