1 Opening(s)
2.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 8.00 LPA
Interaction with customers through different modes of communication (Including - Walk-in Customers,Emails, and calls) to provide and process information in response to inquiries, complaints, and requestsabout product and services of Shriram housing Finance.FUNCTION: Customer Service LOCATION: MumbaiDEPARTMENT: Customer Service SCOPE OF TRAVEL: LowKEY STAKEHOLDERS (INTERNAL): Sales,Operation, Credit and Collections
KEY STAKEHOLDERS ...
1 Opening(s)
2.0 Year(s) To 6.0 Year(s)
2.40 LPA TO 3.60 LPA
Job Description – Management Representative (MR) – Quality
Position Details
Job Title: Management Representative (MR) – QualityDepartment: Quality Assurance / Quality Management SystemIndustry: Gravity Die Casting / Auto Components ManufacturingLocation: Waluj, Chhatrapati Sambhajinagar, MaharashtraEducation: Diploma / B.E. / B.Tech. in Mechanical / Production / Metallurgy / Quality EngineeringEmployment Type: Full-TimeReporting To: Plant ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
2.40 LPA TO 7.00 LPA
1. Role Objective
To ensure consistent product and process quality through effective inspection, quality control, QMS implementation, customer complaint handling, problem-solving, documentation, and continuous improvement while ensuring compliance with customer requirements and applicable ISO 9001 / IATF 16949 standards.
2. Key Responsibilities
A. In-Process & Final Quality Control
Conduct inspection of incoming raw materials, ...
1 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 22.00 LPA
Position: Senior Manager - Technical Services
Location: Jalgaon, Maharashtra
Qualification: Degree or Diploma in Civil or Mechanical engineering, MBA/PGDBA may be considered as an added advantage
Experience: Minimum 12- 15 years of experience in plumbing and piping work, practical knowledge of design and execution of building and infrastructure projects, building engineering services including MEP, ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Core Responsibilities:
Complaint Resolution
Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc
Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality
Ensure to update Management on the progress ...
2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
Qualification: BE / Diploma in Mechanical, Production, Automobile, Industrial Engineering or related disciplineExperience: min 2 to 4 Years experience in Customer Quality inspection, Customer complaints, Issues at Customer Line / Assembly, No Customer Line Stoppage.Work location: Faridabad & JaipurGender: Male
Job Responsibilities: Work closely with Customer to Ensure Defect Free Product ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 2.16 LPA
A Customer Relationship Manager (CRM) or Customer Relations Executive (CRE) for an automobile service center is responsible for managing all customer interactions to ensure high satisfaction and loyalty, acting as a key link between the customer and the service/sales teams. They handle inquiries, resolve complaints, schedule appointments, and coordinate follow-ups.
Core Roles and Responsibilities
Customer ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
1.20 LPA TO 3.60 LPA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.
• Obtain and evaluate all relevant information to handle product and service related inquiries and complaints.
• Respond promptly to customer inquiries and resolve customer complaints.
• Provide pricing & delivery information ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
9.00 LPA TO 10.00 LPA
Ensure and Improve QC of Operations
Develop action plan to achieve the KPIs for Quality Control
Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team.
Monitor the performance of plans, identify gaps and develop plans to bridge the gaps ...