1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract
Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 1.80 LPA
Need candidates who can attend clients from Instagram, knows how to respond with clients.
Post this Customer Support Specialist job description template on job boards and careers pages to attract qualified candidates. Feel free to customize job duties and requirements based on your company’s needs. Similar job titles include Customer Support ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Core Responsibilities:
Complaint Resolution
Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc
Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality
Ensure to update Management on the progress ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
1.20 LPA TO 3.60 LPA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.
• Obtain and evaluate all relevant information to handle product and service related inquiries and complaints.
• Respond promptly to customer inquiries and resolve customer complaints.
• Provide pricing & delivery information ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
9.00 LPA TO 10.00 LPA
Ensure and Improve QC of Operations
Develop action plan to achieve the KPIs for Quality Control
Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team.
Monitor the performance of plans, identify gaps and develop plans to bridge the gaps ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
We have an urgent opening for the position of Quality Manager for a reputed manufacturing company (Foundry Industry) for Kolkata (Bagnan/Kulgachia).
Purpose of the Role: To ensure the defined quality controls and quality assurance are in place and effective in meeting customer satisfaction. To develop, sustain, and improve quality Quality Management Systems (QMS ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
We are having an urgent opening for the position of Store/Sales Manager for a reputed company in Automobile Servicing Industry in Navi Mumbai(Seawoods) location.
Store Operations
Engage the customer and help the customer understand all the services that the store can provide
Deliver services to the customer in line with standards set by 3M
Compliance with the ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.60 LPA TO 4.20 LPA
Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.
• Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints.
• Respond promptly to customer inquiries and resolve customer complaints.
• Provide pricing & delivery information to end users.
• Maintain data ...