15 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities
Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required)
Provide accurate information about products, services, policies, and procedures
Resolve customer complaints efficiently while maintaining professionalism and empathy
Document customer interactions clearly and accurately in CRM systems
Escalate complex issues to appropriate teams when necessary
Follow service quality ...