3 Opening(s)
1.5 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.50 LPA
Responsibilities
Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Job Description:
- Cloud operations team supports and configures Windows OS, Linux OS and manages all data protection services
Functions:
- Support of OS and systems infrastructure for all new builds in AWS
- OS release management - certification of new OS versions
- ASG AMI security patching
- Patch management
- Coordination with EOC for ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.00 LPA
Job Description: BPO Manager
Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.
Responsibilities:
Lead and develop the bench sales team, handling recruitment, training, and performance management.
Establish and optimize operational strategies to meet client needs and internal goals.
Build strong client relationships, addressing inquiries and identifying improvement opportunities.
Streamline ...
1 Opening(s)
1.0 Year(s) To 7.0 Year(s)
1.00 LPA TO 5.00 LPA
Location :- Nashik
Good knowledge of hardware & other technical termsTroubleshooting of computer problems.First level hardware support for end userTroubleshooting desktop / laptop OS issues.Hardware and software installation and troubleshooting.Support for standard software issues.Knowledge of configuring & troubleshooting email Clients. (Outlook configuration, OST, PST, Backup).Troubleshooting issues related to standard office software ...
1 Opening(s)
6.0 Year(s) To 13.0 Year(s)
Not Disclosed by Recruiter
Job Purpose
The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...
1 Opening(s)
17.0 Year(s) To 20.0 Year(s)
30.00 LPA TO 35.00 LPA
Reports to: VP-IT Experience: 17 + Years is necessary of which at least 5 Years in a
managerial role, managing a team of at least 10 people in a 24 x 7 model.
Required Qualification: BE / B Tech / MSc. IT
Preferred Qualification: BE / B Tech / MSc. IT/Diploma
Skill, Knowledge & Trainings:
CCNA ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
5.00 LPA TO 6.00 LPA
Job Title (Designation): IT Helpdesk Support Executive
Department: Information Technology
Experience: 2 / 3 Years of work experience (Banking environment preferred)
Required Qualification: Diploma in Engineering/Any Graduation Degree
Preferred Qualification: Diploma in Engineering/Any Graduation Degree
Skill, Knowledge & Trainings:
Basic troubleshooting skills in Windows server and Client operating systems.
Ability to understand precise problem definition over phone and providing requisite technical support.
Should ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
0.00 LPA TO 0.00 LPA
An IT expert is required to perform the following tasks:
- Monitoring the performance of tax services
- Adherence to governance standards for providing tax technology services
- Follow up on resolving problems and managing escalation process
- Providing proposals to improve and develop services
- Most importantly:
*responsible for managing the overall delivery of IT ...
2 Opening(s)
2.0 Year(s) To 7.0 Year(s)
12.00 LPA TO 16.00 LPA
Roles & Responsibilities :
Experience & understanding of teams in product-based organizations/NBFC’s/ Banks.
To design and roll-out HR strategy basis the business plan & needs of the business
Develop employee connect to proactively understand the issues, concerns of employees and take corrective action plan
Implement talent management agenda and practices for business units in ...
30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...