209 Job openings found

Purpose of the Job   Delivery & resource planning, Escalation management, Quality review, Process improvements, Maintain up to date SOP, checklists etc, Management MIS & reporting, Training need analysis, Meet SLA, Delivery deadlines, Providing performance feedback to team members, Transition of new clients, Carry out root cause analysis & action plan for ...

KEY RESPONSBILITIES Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales. Assist Sales to update the Sales Calls / Sales Lead in Sales Module Maintain Inquiry log on day to day basis with proper & accurate feedback. Maintain good business relationship with our valuable Customers, ...

KEY RESPONSBILITIES Maintain good business relationship with our valuable Customers, Sales persons, other departments. Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales. Assist Sales to update the Sales Calls / Sales Lead in Sales Module Maintain Inquiry log on day to day basis with ...

Job description KEY RESPONSBILITIES Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales. Assist Sales to update the Sales Calls / Sales Lead in Sales Module Maintain Inquiry log on day to day basis with proper & accurate feedback. Maintain good business relationship with our valuable ...

  B.Tech/BE/ MSc IT/MCA having 5+ years of experience in mobile applications platform management through IONIQ or REACT NATIVE with Exposure to enterprise application like ERP, CRM, HRIS integration etc Should have managed team and vendors. Good communication skill\   Primary Responsibilities Mobile applications platform management and integration. Knowledge in ERP, CRM and HRIS like SAP. Mobile application design ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...

Reports to: VP-IT Experience: 17 + Years is necessary of which at least 5 Years in a  managerial role, managing a team of at least 10 people in a 24 x 7 model. Required Qualification: BE / B Tech / MSc. IT Preferred Qualification: BE / B Tech / MSc. IT/Diploma Skill, Knowledge & Trainings: CCNA ...

Job Title (Designation): IT Helpdesk Support Executive Department: Information Technology Experience: 2 / 3 Years of work experience (Banking environment preferred) Required Qualification: Diploma in Engineering/Any Graduation Degree Preferred Qualification: Diploma in Engineering/Any Graduation Degree Skill, Knowledge & Trainings: Basic troubleshooting skills in Windows server and Client operating systems. Ability to understand precise problem definition over phone and providing requisite technical support. Should ...

Roles & Responsibilities : Experience & understanding of teams in product-based organizations/NBFC’s/ Banks. To design and roll-out HR strategy basis the business plan & needs of the business Develop employee connect to proactively understand the issues, concerns of employees and take corrective action plan Implement talent management agenda and practices for business units in ...