13 Job openings found

provide assistance and solutions to the customer regarding financial products. responsibilities of a Telecaller is to provide excellent customer service. take a customer or client calls and offer Loan answers to their difficulties.  Answer potential clients’ questions about home improvement projects or goal Set appointments with prospective customers based on our associates’ schedules Maintain computer, ...

  Industry: (Banking, NBFC, Fintech). Work Location: Ahmedabad (Makarba) Description:     Ensuring daily, monthly and quarterly targets are met. Ensuring that the sourcing partners also meet the set targets by extending the support required.  Improving month-on-month conversion numbers to reach the level of competition.  Collaborating with internal tech team and partners to resolve tech issues so that ...

  Responsibilities:    1.Make outbound calls to customers to whom loan has been already disbursed and collect nominee details and responses to insurance proposal form Questionnaires.  2.Achieve the daily calling target as per nominee calling tracker.  3.Prepare daily MIS for nominee calling and reporting it to managers.  4.Checking proposal forms to audit whether correct insurer partners are assigned to the customers.  5.Convincing customers to provide nominee details and escalating issues to the managers with regards to nominee calling.  6.Should be able to audit call recordings and document the relevant findings and observations.      Desired Candidate Profile:    ●Capable of engaging in 80 outbound calls/per day.  ●Should have a customer-centric approach and should be able to achieve daily calling targets.  ●Excellent verbal communication in Hindi is mandatory.  ●Basic understanding of MS Excel to prepare daily MIS.  ●Should be able to convince customers to provide the nominee details.  ●Should be ready to report to the office on a daily basis and should be ready to work 6 days a week.