50 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

About the Role: 3D Artist We are seeking a highly skilled and self-driven 3D Visualizer & Designer with 2 to 5 years of experience to join our team. This role demands an thinker and adapter to the brief/guidelines who can understand brief and deliver what is required of projects, generate fresh ...

Community Manager   About MaAvatar: MaAvatar is an innovative metaverse platform that merges the essence of gaming with the profound experience of virtual parenting. As a unique blockchain-based project, it offers a simulation where players can engage in the joys and responsibilities of raising a virtual child. We're looking for a ...

Key Responsibilities • Independently draft, negotiate and review a wide range of contracts/documents including content licensing, Commissioning, production contracts, marketing and agency contracts, in-film / co-branding agreements, IP monetization deals, , service provider agreements, sponsorship agreement, artist/talent agreement, event agreement, ticketing agreement, NDAs, indemnity, letters, notices, replies etc. • Provide legal ...

You know what great architecture looks like and have experience working with, and maintaining, live products. You enjoy working with tech from the macro perspective, being able to see how it all comes together. If you are a C# developer with extensive experience working within the Unity ecosystem. You are ...

Job description Strategy Development:Design and implement comprehensive digital marketing strategies to increase brand visibility, drive online traffic and conversion. SEO and SEM:Technical SEO analysis, optimize website content for search engines and manage Search Engine Marketing (SEM) activities to boost visibility, reach and sales. Lead Generation:Increase and meet goals on Lead generation from both ...

Position: Business Development Executive  Location: DELHI/ PUNE/ HYDERABAD/ CHENNAI/ MUMBAI/ SURAT/AHMEDABAD/ BANGALORE Shift : 10-6pm Days of working : 6 days sunday fixed off Other benefits : Pf , Mediclaim , insurace Key Responsibilities: Identify potential customers and enrol them as Club Deltin members Maintain fruitful and cordial relationship with existing customers Networking, identifying and qualifying new customers ...

Designation - Business development executive  Working Days - Monday to Saturday Working Time - Rotational Shifts  Candidate is expected to understand and speak any one of these languages - Kannada/Tamil/ Telugu   Role -  Identify potential customers and enrol them as Club members based on the guidelines provided by the company. Maintain fruitful and cordial relationship with ...

Unity Developer Responsibilities: Meeting with the design team to discuss gaming ideas and specifications. Establishing strategy and development pipelines. Planning and implementing game functionality. Transforming design ideas into functional games. Designing and building game codes. Testing functionality and theme dynamics. Ensuring products conform to high industry standards. Designing and building game patches and upgrades.  

Candidates Profile:• Good English Communication.• Presentable.• Willing to work in a start up environment [handle things alone most times without much support staff] , extrovert open minded nature who finds it easy to talk to people across nationalities.• Confident, with strong integrity to the company [should not be swayed by ...