1070 Job openings found

ction/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client. CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions. Roles & Responsibilities: Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms. Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team. Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book. Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence. Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team. Client requests and complaints to be addressed efficiently within stipulated timelines. Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities:  Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for RM's in the region. Monitor key parameters on employee productivity and attrition rates and make necessary improvements. Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

Role Details: Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...

Job Title: Marketplace ManagerJob Summary:We're seeking an experienced Marketplace Manager to lead our e-commerce marketplace operations. The successful candidate will be responsible for managing and optimizing our online marketplace presence, ensuring seamless customer experiences, and driving business growth. Key Responsibilities:1. Marketplace Operations: Manage and optimize our online marketplace presence across multiple ...

Description:   Driving Credit Operations for CV Loan for Area Driving and Monitoring team of executives Evaluating credit proposals covering financial, business and industrial risk & decisioning of the loan. Verifying borrowers' track record & ascertaining their credit worthiness. Analysis of the financial statements of the prospective customer to identify the short term & long term solvency ...

Position:          SCM - Head Location:         Daman Experience:      15 - 20 Years Industries:       Engineering -Industrial Group (Pumps) Direct Reporting :  Director, Operations and Engineering   POSITION DETAILS: Head – Supply Chain Management Position Summary Leads ‘Supply Chain Function’ to develop and deploy appropriate Supply Chain strategy to maximize customer ...

We are seeking a highly motivated Frontend Engineer to join our dynamic and innovative team. As a Frontend Engineer, you will be responsible for developing and maintaining the user interface of our web and mobile applications. You will work closely with designers, backend developers, and product managers to deliver a ...

Responsibilities: Design and implement scalable and reliable backend systems that power our AI platform Develop new features and maintain existing codebase using modern backend frameworks and database technologies Collaborate with the product and data teams to understand requirements and design efficient and effective solutions Debug and troubleshoot issues that arise in production Optimize code performance ...

We are having an urgent opening for the position of SEO for a reputed company at the Navi Mumbai (Ghansoli) location. We are seeking a talented and experienced SEO specialist to join our team. The ideal candidate will be passionate about optimizing websites for search engines and driving organic traffic. You will work closely with our ...