431 Job openings found

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...

Lead generation : To make regular calls, as per the sales plan, and qualify leads from the database. To share qualified leads with the sales team and facilitate timely field contacts for such leads.   Appointment Setting :   Utilizing inbound or outbound telemarketing to create face-to-face appointments for the field sales team.   Database Cleansing:   To regularly clean ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Job Description Want to be part of the most disruptive, health tech company in India with a world-class team, long-term vision, and top global investors backing it up? Head of Marketing will report directly to the CEO of the company and will and manage the team and efforts responsible for planning, implementation, ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

A Telecaller's primary responsibility is to make outbound calls to potential or existing customers to promote products or services, gather information, or follow up on previous interactions. They also handle inbound calls, address customer inquiries, and resolve complaints. Telecallers are expected to achieve sales targets, maintain customer records, and contribute to overall customer ...

The Inside Sales / Lead Generation Executive plays a critical role in identifying and qualifying potential customers for corrugated carton products. This position supports the Sales team by building a robust pipeline of leads through proactive outreach and strategic follow-ups. Key Responsibilities• Generate qualified leads through cold calling, email campaigns, LinkedIn ...

Principal IT Functional Consultant (SAP Logistics) Job Specific Summary Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes. This role ...

Role Overview The Designer will own the customer journey from lead receipt to final handover, ensuring seamless translation of client requirements into commercially viable and functionally robust design solutions. The role requires close coordination with internal stakeholders to deliver projects within defined quality and timeline benchmarks. Key Responsibilities Manage and convert inbound ...

Position:          Executive/Asst. Manager - Exim Location:         Fort - Mumbai Experience:      5 - 7 Years Industries:       Engineering Responsibilities: Export Operations: Prepare export documentation: Invoice, Packing List, COO, BL/AWB, Inspection Certificates, Form EUR1 etc. Manage LC (Letter of Credit) documentation and ensure timely negotiation with banks. Coordinate with freight forwarders, ...