431 Job openings found

TITLE: Customer Support AND  Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow  Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...

A logistics supervisor oversees daily logistics operations, ensuring the efficient and timely movement of goods through a supply chain by supervising staff, managing inventory, coordinating with carriers and suppliers, and resolving logistical issues. They are responsible for managing inbound and outbound shipments, ensuring compliance with safety and regulatory standards, and analyzing performance ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Role:Manage inbound reservation calls, ensure accurate bookings, and provide exceptional guest service Maintain a strong understanding of our offerings, availability, and policies to assist customers effectively. Requirements: • Language Proficiency: Fluency in English and Bengali. • Experience: Minimum 2 years in hospitality reservations or BPO. • Skills: Strong communication, attention ...

Location: Saltlake Sector 1 (PNB more) Key Responsibilities: Handle inbound and outbound calls professionally. Attend to patients at the front desk, assist with queries, appointments, and concerns. Ensure excellent customer service and patient experience. Maintain clinic records and patient data accurately. Provide necessary information about treatments and services. Requirements: 1-2 years of experience in outbound Tele calling. Excellent communication skills ...

Key Responsibilities: Answer inbound & outbound calls and respond to client inquiries professionally. Schedule appointments and follow up with clients as needed. Provide information on services, promotions, and treatments offered at the clinic. Maintain accurate client records and ensure smooth communication. Address customer concerns and ensure a positive experience. Requirements: Excellent communication and interpersonal skills. Strong organizational and ...

Key Responsibilities: Answer inbound & outbound calls and respond to client inquiries professionally. Schedule appointments and follow up with clients as needed. Provide information on services, promotions, and treatments offered at the clinic. Maintain accurate client records and ensure smooth communication. Address customer concerns and ensure a positive experience. Requirements: Excellent communication and interpersonal skills. Strong organizational and ...

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Duties and Responsibilities:• Help manage current customer accounts.• Deal with a high volume of inbound and outbound phone calls.• Maintain relationships with carriers and customers.• Provide exceptional customer service to customers and carriers.• Solve customer and carrier problems and help resolve issues.• Provide shipment quotes for customers and set up ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...