516 Job openings found

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Location: Mumbai (onsite)Department: Customer Support / OperationsReports to: Operations ManagerPrefered: Female About KeepintouchKeepintouch is a dynamic digital platform designed to help users stay connected, informed, and empowered. Our mission is to provide a seamless user experience with reliable, friendly, and timely assistance.   Key Responsibilities Provide first-level support to users via chat, email, or ...

Key Responsibilities   Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team. Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce Maintain acceptable performance levels based on quarterly ...

  Job Description -    24.12.24   HPS/2024/809 Service Eng Male 1 0 to 2 DEE/DME/B.E Mech/Electrical   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping track of ...

  Job Description -    21.12.24   HPS/2024/803 Service Eng Male 1 2 to 3 DME / B.E (Mech)/ITI   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping ...

Position: Business Analytics  Location: MumbaiExperience: 2-5 years About the Role:We are seeking a detail-oriented professional to manage business reporting (MIS), team performance analytics, and customer issue follow-ups. The ideal candidate will coordinate across teams to ensure accurate data, timely reporting, and escalation closure. Key Responsibilities Performance Reporting & MIS Develop, compile, and publish daily/weekly/monthly MIS and performance dashboards. Ensure ...

Responsibilities Query solving Answering customer support calls Replying to mails with query solution Zero grievances management Qualifications: Any Graduate Experience: 1 to 3 years in customer support Salary: Negotiable for the deserving candidates. Location: Maninagar, Ahmedabad For More Details, call on 9714274730 or mail send your cv on tanuja@postaresume.co.in

TITLE: Customer Support AND  Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow  Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...

Role Objective To develop and grow the aftermarket business across India by working closely with OEM customers and channel partners, driving enquiry generation, order conversion, and customer satisfaction. Key Responsibilities Market Development & Sales Develop aftermarket business with OEMs and channel partners across assigned regions Generate enquiries, prepare proposals, and convert them into orders Achieve monthly ...