354 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

A position to utilize your skills and abilities in Engineering, Management and Sales, which offers professional growth while being resourceful, innovative, creative, and flexible, meet your ambitions, with a chance to learn and move forward. Minimum Qualifications: Bachelor’s degree in mechanical engineering or marketing or business administration. Two to three years of experience ...

Primary Role Description: -We are looking for a dynamic and experienced Social Media & Online Reputation Management (ORM) managerwho will be managing our social media presence and online brand image. The incumbent will be responsible forcrafting & executing comprehensive Social Media Strategy, creating engaging content and driving brandawareness & consideration ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Job Description for Executive role: Attend Out Bound calls for verification process. Implement all feedback given by Supervisors. Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Should be ready to work for voice process. Candidates should have experience in customer service – Voice process. Skills and Qualifications:  Any ...

Job Description for Sr. Executive role: Attend Out Bound calls for verification process. Implement all feedback given by Supervisors. Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Should be ready to work for voice process. Candidates should have experience in customer service – Voice process. Skills and ...

Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges. Operates telecommunication system by following manufacturer’s instructions for ...

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities ...

General Corporate - Private Equity/M&A/Venture Capital/Angel fund   Position : Senior Associate.   We are looking for an experienced and very energetic person to support our Private Equity Practice Group.Primary responsibility for providing business oriented legal advisory in the fields of:- Multiple levels of investments, fund raising, corporate structuring, mergers and acquisitions;- Structuring and ...

Key Responsibilities Must be from B2B lead generation domain only. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at individual level. Participates in customer and client listening programs to identify ...