77 Job openings found

1 direct and manage all activities relating to the delivery of effective customer service2 liaise with other department heads across the organization3 implement and maintain effective methods for gathering customer satisfaction data4 develop plans and targets for the customer service team5 delegate tasks to team leaders to ensure the smooth ...

Service Manager (Pharma Machinery) Location: MumbaiExperience: 8–12 YearsQualification: BE/B.Tech in Mechanical, Electrical, or Instrumentation Engineering Job Summary We are looking for an experienced Service Manager to lead after-sales service operations for pharmaceutical machinery. The role involves managing installations, maintenance, technical support, customer relationships, and service revenue generation through AMCs, spare parts, and machine ...

Service Manager – Industrial Power Equipment Job Summary: We are looking for an experienced Service Manager to manage service operations for industrial customers, including maintenance of transformers, UPS systems, battery chargers, and generators. Key Responsibilities: Manage service and maintenance activities for industrial clients Supervise service engineers and technicians Plan and execute preventive and corrective maintenance Handle ...

Position: Service AssociateWe are looking for a motivated fresher/2-3 years of experience with an ITI/Diploma in Electrical or Electronics to join our service team. This role involves handling basic maintenance, repair, and service of fragrance diffuser machines at client locations.Key Responsibilities: Perform installation, servicing, and routine maintenance of fragrance diffuser ...

We are a leading provider of customized elevator solutions based in Siliguri, West Bengal. With a strong presence in residential and commercial lift installations, we specialize in SS and designer home lifts, MRL and MR lifts, and unique structural solutions for challenging sites. Role Overview: We are seeking a Service Manager (Elevators) with 7+ years ...

Oversee daily operations of the service department to ensure smooth workflow Manage service advisors, technicians, and support staff to meet productivity targets Ensure high levels of customer satisfaction through timely and quality service delivery Monitor workshop efficiency, turnaround time, and adherence to SOPs Handle customer complaints, escalations, and warranty claim processes Coordinate with OEMs for ...

Job Description :  Service Manager – Elevator Maintenance   Responsibilities: Lead service operations, handle breakdown calls and AMC schedules Build and manage service team performance Maintain high customer satisfaction Ensure documentation of service visits and preventive maintenance Coordinate with spare parts, support, and installation teams Requirements: 5+ years in elevator maintenance Leadership and field coordination skills Customer-first approach

 To acknowledge receipt of the Products from Customers received for service Trouble Shoot the problems reported by the customer and file the service report Repair the Product following the Repair Instructions/ Training inputs Test the repaired product for performance as per the repair instructions Pack the repaired product properly ...

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

Job Title: CO-TEK Location: Hazaribagh Department: Service Reports To: Service Manager / Workshop Manager Company: Authorised Dealership of Mahindra & Mahindra Job Purpose: To assist technicians and service advisors in vehicle servicing, diagnosis, and maintaining service quality standards as per Mahindra guidelines. Key Responsibilities: Support senior technicians in repair and maintenance tasks. Perform basic diagnostic checks and assist ...