2 Opening(s)
4.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 6.00 LPA
1. MAIN AREAS OF RESPONSIBILITY
Key responsibilities / accountability
This position is part of the support & implementation team responsible for delivery and support (onsite and offsite) to the customer during and after project implementation. The role demands good understanding of the Issues/Problem being faced by the customer during and after project ...
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 2.40 LPA
Participate in 24x7 shiftsMonitor the stability of our products with various internal tools.Handle incident response, troubleshooting and fix for various product/services.Handle escalations as per policies/procedures.Get different internal/external groups together to resolve production site issues effectively.Communicate clearly on tickets, phone calls made to the team about various issues.Exhibit a sense of ...