We Are Hiring CRM Executive In Surat

Job Description:

We Are Hiring CRM Executive In Surat.

Job Title: CRM Executive Location
District: Surat
Experience Required: 2–4 years
Salary Range: ₹18,000 – ₹30,000/month + performance bonus

Key Responsibilities:

• Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on new products or services.

• Site Visits & Customer Meetings: Conduct in-person visits to key clients to strengthen relationships, understand their challenges, and explore future requirements.

• Referral Generation: Proactively seek referrals from happy customers and manage the referral pipeline using the CRM system.

• Complaint Resolution: Serve as the main point of contact for client issues, coordinating internally to resolve complaints efficiently and maintain a positive customer experience.

• CRM Management: Accurately log all customer interactions, orders, referrals, and follow-ups in the CRM system to track engagement and satisfaction.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field preferred

• Excellent communication and interpersonal skills

• Experience with CRM software and customer service

• Strong problem-solving and organizational abilities

• Willingness to travel for site visits and customer meetings