24 Job openings found

Preferred Background: Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment Strong leadership and team management skills Excellent verbal and written communication in English Proven customer service expertise and complaint resolution experience Job Description: • Supervise and lead the contact center team, ensuring prompt and effective handling of customer ...

A. Organization Context PositionTitle: Plant Quality HeadEmployeeName: Grade :Department: Location: Reports to: Unit Head Reported by: Mgr. QualityChemists(Physical/Chemical/Microbiologist) B. Job Objective• Develop and ensure Quality Management systems as per regulatory guidelines andquality standards within plant in order to ensure customer satisfaction and businesssustainability.• Develop and sustain Quality culture across the plant• Review product quality ...

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

We Are Hiring CRM Executive In Surat.Job Title: CRM Executive Location District: SuratExperience Required: 2–4 yearsSalary Range: ₹18,000 – ₹30,000/month + performance bonus Key Responsibilities: Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on new products or services. Site Visits & Customer Meetings: Conduct in-person visits ...

Job Description: The manager of quality control is a critical leadership role at Lisha Switches, responsible for ensuring that our products, especially our electrical switches, meet stringent quality standards across all stages of production. This mid-level management position reports directly to the Managing Director and will oversee the quality control ...

Job Title: Field Service Executive Location: Nighoje, PuneExperience: 1–3 years (preferred)Job Type: Full-Time | Field-based Role Job Summary: We are looking for a proactive and responsible Customer Field Executive to handle customer visits, resolve queries and complaints, manage service coordination, and assist in material delivery and vendor communication. The ideal candidate should be ...

Job Requirements Education ·     Engineering/bachelor’s degree in Polymer / Plastic / Petrochemical Technology or related discipline ·     An MBA or advance degree is prerequisite Skills & Knowledge   ·     Knowledge of the Company product line, product applications ·     Knowledge of Customer Complaint Handling ·     Knowledge of Competitors, their products and their strategies ·     Knowledge of Market, Territory ·     Knowledge of ...

Core Responsibilities: Complaint Resolution Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality Ensure to update Management on the progress ...

We are hiring a Tele Banker in Ahmedabad. Job Title: Tele Banker(Male/Female Both Can Apply)Location: RTO Circle, Wadaj, AhmedabadSalary: ₹15,000 - ₹20,000 per monthExperience: 6 months to 1 yearQualification: Graduation is a must   Key Responsibilities: Handle inbound and outbound calls professionally. Assist customers with banking queries and account-related services. Provide accurate information regarding banking products ...

Lead rollout of Secondary Automation Platform: This will include the following: Coordinate with divisional & zonal sales leadership for driving DMS roll out KPIs Lead team of internal & vendor resources for implementation of secondary automation platform across business divisions as per target schedule Collaborate with internal & vendor L2 support for the ...