20 Job openings found

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

A. Organization Context PositionTitle: Plant Quality HeadEmployeeName: Grade :Department: Location: Reports to: Unit Head Reported by: Mgr. QualityChemists(Physical/Chemical/Microbiologist) B. Job Objective• Develop and ensure Quality Management systems as per regulatory guidelines andquality standards within plant in order to ensure customer satisfaction and businesssustainability.• Develop and sustain Quality culture across the plant• Review product quality ...

We are having an opening for the position of Quality Control Manager with one of our very reputed clients in the Mumbai Vasai (East) location.   Position Overview: The Manager – Quality Control is a critical leadership role at Lisha Switches, responsible for ensuring that our products, especially our electrical switches, meet stringent quality standards ...

Job Description: General Manager – Technical Services (Masterbatch Industry) Position: General Manager – Technical Services Location: Mumbai / Daman Reporting To: COO Industry: Master batch Manufacturing (Plastics, Polymers, Additives) Job Summary: The General Manager – Technical Services will lead the technical and application development functions for the company's master batch division. The role involves Support in ...

Job Requirements Education ·     Engineering/bachelor’s degree in Polymer / Plastic / Petrochemical Technology or related discipline ·     An MBA or advance degree is prerequisite Skills & Knowledge   ·     Knowledge of the Company product line, product applications ·     Knowledge of Customer Complaint Handling ·     Knowledge of Competitors, their products and their strategies ·     Knowledge of Market, Territory ·     Knowledge of ...

Core Responsibilities: Complaint Resolution Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality Ensure to update Management on the progress ...

We are hiring a Tele Banker in Ahmedabad. Job Title: Tele Banker(Male/Female Both Can Apply)Location: RTO Circle, Wadaj, AhmedabadSalary: ₹15,000 - ₹20,000 per monthExperience: 6 months to 1 yearQualification: Graduation is a must   Key Responsibilities: Handle inbound and outbound calls professionally. Assist customers with banking queries and account-related services. Provide accurate information regarding banking products ...

Lead rollout of Secondary Automation Platform: This will include the following: Coordinate with divisional & zonal sales leadership for driving DMS roll out KPIs Lead team of internal & vendor resources for implementation of secondary automation platform across business divisions as per target schedule Collaborate with internal & vendor L2 support for the ...

  Role Overview: We are looking for a dynamic and experienced leader to head the Quality & Operations Department for our transformer manufacturing unit. The ideal candidate should have a proven track record in quality assurance, process control, regulatory compliance, and operational excellence. This role requires strategic vision, technical expertise, and strong ...