18 Job openings found

Location - Lowerparel Work time - 10.00am to 7.00pm Work days - Mon to Fri   Preferred Background: Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment Strong leadership and team management skills Excellent verbal and written communication in English Proven customer service expertise and complaint resolution experience Job Description: • Supervise and ...

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

A. Organization Context PositionTitle: Plant Quality HeadEmployeeName: Grade :Department: Location: Reports to: Unit Head Reported by: Mgr. QualityChemists(Physical/Chemical/Microbiologist) B. Job Objective• Develop and ensure Quality Management systems as per regulatory guidelines andquality standards within plant in order to ensure customer satisfaction and businesssustainability.• Develop and sustain Quality culture across the plant• Review product quality ...

Job Description: The manager of quality control is a critical leadership role at Lisha Switches, responsible for ensuring that our products, especially our electrical switches, meet stringent quality standards across all stages of production. This mid-level management position reports directly to the Managing Director and will oversee the quality control ...

Core Responsibilities: Complaint Resolution Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality Ensure to update Management on the progress ...

We are hiring a Tele Banker in Ahmedabad. Job Title: Tele Banker(Male/Female Both Can Apply)Location: RTO Circle, Wadaj, AhmedabadSalary: ₹15,000 - ₹20,000 per monthExperience: 6 months to 1 yearQualification: Graduation is a must   Key Responsibilities: Handle inbound and outbound calls professionally. Assist customers with banking queries and account-related services. Provide accurate information regarding banking products ...

Lead rollout of Secondary Automation Platform: This will include the following: Coordinate with divisional & zonal sales leadership for driving DMS roll out KPIs Lead team of internal & vendor resources for implementation of secondary automation platform across business divisions as per target schedule Collaborate with internal & vendor L2 support for the ...

  Role Overview: We are looking for a dynamic and experienced leader to head the Quality & Operations Department for our transformer manufacturing unit. The ideal candidate should have a proven track record in quality assurance, process control, regulatory compliance, and operational excellence. This role requires strategic vision, technical expertise, and strong ...

BASIC PURPOSE: The Procurement AM is responsible for the timely and cost-effective strategic sourcing of complex goods and services for IT, Marketing, and HR spend categories in accordance with corporate policies and procedures. This position works closely with the business units regarding the application and integration of Procurement’s strategic sourcing process ...