TELECALLER FOR EDUCATION SECTORS- RAIPUR, CHHATTISGARH
1 Nos.
133345
Full Time
2/T
1.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 1.80 LPA
Education/Teaching/Training/E-Learning/EdTech
12th / HSC - Other; Any - Any Graduation
Job Description:
A Telecaller in the education sector is responsible for driving student enrollments by communicating with prospective students and parents, explaining course details, and guiding them through the admission process. This role requires a blend of salesmanship, career counseling, and excellent communication skills. [1, 2, 3, 4, 5]
The standard job description framework is detailed below:
Job Summary
We are seeking an enthusiastic and results-driven Telecaller (or Educational Counselor) to join our team in Raipur. You will act as the primary point of contact for prospective students and parents, guiding them in choosing the right courses, understanding fee structures, and completing the enrollment process. [1, 2, 3, 4]
Key Responsibilities
- Outbound & Inbound Calling: Make outbound calls to leads and follow up on inquiries from websites, social media, and walk-ins.
- Student Counseling: Assess students' educational backgrounds and career goals to recommend suitable courses, programs, or batches.
- Information Delivery: Clearly explain course curriculum, fee structures, faculty, and admission eligibility to prospects.
- Lead Management: Accurately update call statuses, student details, and follow-up notes in the CRM or lead tracking systems.
- Target Achievement: Work towards achieving daily/weekly call quotas and monthly enrollment/admission targets.
- Relationship Building: Address concerns, resolve queries politely, and build trust with students and parents. [1, 2, 3, 4, 5]
Key Requirements & Skills
- Education: Minimum of a Higher Secondary (10+2) degree; a Bachelor’s degree is a plus.
- Experience: 1-3 years of proven experience in telecalling, educational sales, or customer service.
- Communication: Excellent verbal and written communication skills. Proficiency in English, Hindi, and local dialects.
- Tech-Savvy: Basic knowledge of using CRM tools, Google Sheets/Excel, and communication apps like WhatsApp.
- Personality: Patient, persuasive, and empathetic with the ability to handle rejections professionally. [1, 2, 3, 4, 5]
Benefits & Perks
- Competitive base salary (commensurate with local market standards).
- Lucrative performance-based incentives and bonuses.
- Professional development and career growth opportunities into senior counseling roles. [1, 2, 3]
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - YUNITA DAS
Number - 7771007335
Mail id - yunita@vinayakjob.com
Company Profile
this premier institution is dedicated to making higher education accessible and flexible.
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