Regional Relationship Head - LC and MM - Delhi
Job Description:
| Role Details: | |
| Location | Delhi |
| Role | Relationship Manager/ Senior Relationship Manager |
| Department | Wholesale Solutions |
| Eligibility Criteria | CA/ MBA |
| Required Skills & Competencies | |
| Analytical thinking and attention to detail. | |
| Integrity and strong ethical standards. | |
| Effective communication and reporting. | |
| Process orientation and innovative mindset. | |
| Networking and stakeholder management. | |
| Flexibility for travel. | |
| Key Result Areas | Supporting Actions |
| Sales Growth & Client Acquisition | Identify business development opportunities and execute client acquisition activities (prospecting, lead generation, client engagement, need articulation, solution fitment, relationship maintenance), driving book expansion and brand presence in the market Deliver on sales targets as assigned as part of the Mid Corporates segments, by building strong client relationships via proactive engagement and customized solutioning Scan the market, competitive offerings and potential clients in Mid Corporates segments on a periodic basis; report on emerging trends and business opportunities Identify, report on and execute opportunities for cross-selling other products/ solutions as per client needs |
| Client Engagement & Relationship Management | Identify and act on opportunities for effective client engagement through proactive communication and partnership orientation |
| Operational Effectiveness | Proactively liaise with internal stakeholders to enhance process efficiencies for strong client engagement and relationship management Drive faster TATs by building strong relationships with internal stakeholders in order to enhance brand credibility and expand customer base Adopt prescribed improvements in processes and best practices in order to enhance operational productivity, adhere to and improve TATs, and suggest improvements as well Prepare MIS and report on sales operations and productivity metrics such as disbursements, profits, NPAs, client base expansion, new product launches, new branches, etc., periodically as per agreed timelines and formats |
| Internal Stakeholder Management | Proactively build and maintain relationships with key internal stakeholders (E.g. Operations, Risk) for smooth and efficient transactions and issue resolution |
| Risk Management | Execute compliant Sales Operations and work in line with risk management principles in coordination with Risk team Support risk management by maintaining focus on prescribed guidelines and process checks at all stages, raising potential alarm cases in advance Provide inputs on financial risk in proposals to clients and support proposal finalization in accordance with risk management practices Proactively identify and report risks in order to ensure portfolio quality is maintained As part of Relationship Maintenance, study client performance (accounts, business performance, etc.) periodically Liaise with internal stakeholders (such as Risk, Operations etc) and client stakeholders for optimal resolution of specific escalation cases |
Desired Profile / Criteria / Skills :
The number under the column JB is number of position or Job level / Band? : It states the Job Band
What will be the internal HR designation for this role and – We don’t have any internal designations here. The designations are as mentioned below itself.
What will be the interview process: Technical rounds (2-3 depending on the team) and post shortlisting by business, there will be an HR Round.
Are you open to looking for people from outstation: For roles in South, preference will be for people who have worked in Large Corporate lending in those cities for at least 3-4 years in those markets
Will this be a individual or Team Management role: Mostly team management roles for all – except RRH Chennai (project & structured finance)
Key Skills :
- ## Ats Keywords Relationship Manager
- Senior Relationship Manager
- Wholesale Solutions
- Wholesale Lending
- Corporate Banking
- Mid-corporate Lending
- Corporate Finance
- Business Development
- Client Acquisition
- Sales Growth
- Book Expansion
- Prospecting
- Lead Generation
- Client Engagement
- Relationship Management
- Needs Assessment
- Customized Solutions
- Sales Targets
- Market Intelligence
- Competitive Analysis
- Cross-selling
- Financial Products
- Portfolio Management
- Portfolio Quality
- Credit Risk
- Financial Risk Analysis
- Risk Management
- Client Performance Analysis
- Npa Monitoring
- Regulatory Compliance
- Sales Operations
- Proposal Finalization
- Operational Effectiveness
- Process Improvement
- Turnaround Time
- Tat Management
- Disbursements
- Profitability
- Sales Mis
- Productivity Reporting
- Stakeholder Management
- Risk Coordination
- Operations Coordination
- Escalation Management
- Issue Resolution
- Analytical Thinking
- Communication Skills
- Ca
- Mba.
Company Profile
ABC Company Info:
Aditya Birla Capital Limited ("---") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, --- is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of --- have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners.
Aditya Birla Finance Limited:
Aditya Birla Finance Limited (“ABFL”), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.
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