Commercial Administrator

Job Description:

Role:

• Support the Asia Pacific Commercial teams by providing services on a full range of functions, including but not limited to policy issuing and renewal support, documentation and tariffication for prospects, invoicing and turnover declaration, KYC/UBO/Finscan etc to achieve the annual revenue targets to be assigned each year.

Responsibilities:

• Assisting commercial teams on complete KYC process on the policy holders within the APR region.
• To prevent money laundering, terrorist financing, and other illegal activities by maintaining a working understanding of the firm’s anti-money laundering and financial crime monitoring.
• To collect the most accurate data for compliance purposes.
• Drafting appropriate client due diligence (EDD - Enhanced Due Diligence) requests to be sent to

Compliance and Commercial Teams to review

• Maintaining a good knowledge of potential red flags regarding the client and work types across the   firm and the jurisdictions within which the firm’s clients are based.
• Carrying out client due diligence using a wide range of databases and applications such as
•   FINSCAN and FACTIVA to identify Politically Exposed Person - PEPs, Special Interest Person SIPs, Special Interest Entities - SIEs and Sanctions (including analyzing documents provided by   clients and advising whether further information or enhanced due diligence is required)
• Maintain continuous contact in order to communicate effectively and efficiently with relevant   internal COFACE parties/departments to obtain KYC documents to keep customer file up to date.
• Providing commercial support to front office teams, for prospects and policy holders within the  region.
• Support the commercial team and provide ongoing customer service through adherence to the  commercial workflows including documents construction, database management, liaising with the accounts department for invoicing purposes and assisting the Account managers with the  management of the renewal process.
• Continued Knowledge Building of technical expertise on Coface Products and Services.
• Liaising with accounts team, Compliance team and commercial team for enquiries and general day to day task.
• Able to complete a task align to the compliance with the group standard (as per process manuals) and ensure implementation of the latest group standard (as per process manuals)

Essential knowledge/skills for this role:

• Demonstrates proactive attitude Demonstrate ability to complete task accurately and on time with minimum supervision.
• Demonstrates teamwork both with function and across functions to achieve the overall company goals      
• Able to understand the problem and effectively communicate the solution to the commercials/customers                                                                     
•  Sound knowledge about the process and guidelines and the requirements of the commercials/ clients 
•  To pursue continuous improvement by seeking ways to develop products, services or processes for increased efficiency or effectiveness, regardless of where the product, service or process started.
• Strong interpersonal skills and able to work well with all levels across the region

Provide input to ensure ongoing improvements and developments of existing workflows for the  commercial team

IT:

• Computer literacy (MS Office/Excel)
• Advanced knowledge of internal company software (ATLAS, ATLAS INFO)

Interview Process :

• Functional / Technical & HR rounds of Interview