1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Support Lead will oversee day-to-day operations, manage escalations, and provide in-depth technical ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 16.00 LPA
Job Summary:
The End User Support Manager will oversee the end-user support team, ensuring efficient and effective resolution of technical issues. This role involves managing support operations, developing support strategies, and maintaining high levels of customer satisfaction.
Key Responsibilities:
Lead and manage the end-user support team, providing guidance and support.
Develop and implement support ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
5.00 LPA TO 7.00 LPA
JOB DESCRIPTION of Endpoint Security Support Executive
Job Title (Designation): Assistant Manager II
Endpoint Security Support Executive
Department: Information Technology
Reports to: Senior Manager
Experience: 2 /3 Years of work experience
Required Qualification: Diploma in Engineering/Any Graduation Degree
Preferred Qualification: Diploma in Engineering/Any Graduation Degree
Skill, Knowledge & Trainings:
Excellent command / highly proficient in spoken and written English
Should have Exceptional customer service ...
2 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...
5 Opening(s)
3.0 Year(s) To 9.0 Year(s)
Not Disclosed by Recruiter
SKILL TITLEEnd User Computing
KEY SKILLS ( MANDATORY)"Scope is L2 supporting 24/7Google Site supportBomgar supportSupport laptops, Printer etc8500+ laptops, 250+ printers, 170+ AV roomsEUC L2 Engineer (Remote Support)Google Workspace Admin - L2 Google Workspace Admin - L3"
JOB DESCRIPTION (DETAILED)EUC Support Experience: 3-5 YRS Location: Hyderabad - WFO Role - End User ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
20.00 LPA TO 30.00 LPA
Job Description:
Position: Pipeline Support Engineer
Work Location: Remote
Mode of Interview: MS Teams
Year of Experience: 4 to 8 Years
Technical Skills:
Software Delivery and Cloud Platform Service Support
Functions:
Jenkins Administration:
Manage and administer Jenkins for efficient software delivery.
Troubleshoot Jenkins-related issues.
Provision access requests in Jenkins.
Bitbucket Administration:
Administer Bitbucket repositories.
Create new repositories in Bitbucket.
Provide support for Bitbucket-related inquiries.
Puppet Administration:
Administer Puppet for configuration management.
Act ...
4 Opening(s)
2.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 10.00 LPA
Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
BASIC PURPOSE:
The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives.
The Assistant Manager will ...
2 Opening(s)
4.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...
1 Opening(s)
6.0 Year(s) To 9.0 Year(s)
Not Disclosed by Recruiter
About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...