Pre-Sales Executive

Job Description:

Job Description:

As a Pre-Sales Executive, you will be a key contributor to our sales efforts by engaging with potential customers, facilitating site visits, and providing essential information about our projects. Your role will involve effective communication, proactive outreach, and meticulous follow-up to drive customer engagement and support the sales process. Below is a detailed overview of the responsibilities and qualifications for this position:

Roles and Responsibilities:

1. Excellent Communication:

   • Demonstrate exceptional verbal and written communication skills to effectively engage with customers and convey project details.

2. Appointment Fixing:

   • Initiate outbound calls to potential customers to schedule appointments for site visits and project discussions.
   • Coordinate with customers to find suitable timing for visits and ensure smooth arrangements.

3. Customer Site Visits:

   • Arrange and facilitate customer site visits, providing guidance and assistance throughout the tour.
   • Showcase project features, amenities, and benefits to highlight the value proposition to customers.

4. Project Details Explanation:

   • Educate customers about project details, including location, specifications, pricing, and payment plans.
   • Address customer inquiries and concerns with clarity and professionalism to instill confidence in our offerings.

5. Follow-Up and Customer Engagement:

   • Conduct regular follow-up calls and emails with customers to nurture leads and maintain ongoing engagement.
   • Provide timely updates, address queries, and offer assistance to support customers throughout their decision-making process.

6. Property Listings and Lead Generation:

   • Manage property listings on various web portals and platforms to maximize visibility and generate leads.
   • Utilize online and offline channels to identify potential leads and expand the customer base.

7. Record Keeping:

   • Maintain accurate and up-to-date records of customer interactions, calls, appointments, and follow-up activities.
   • Ensure proper documentation and organization of information for easy access and reference.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, or related field (preferred).
• Proven experience in a pre-sales or customer-facing role, preferably in the real estate industry.
• Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers effectively.
• Strong organizational skills and attention to detail to manage multiple tasks and follow-up activities efficiently.
• Proactive attitude and ability to work independently with minimal supervision.
• Proficiency in using CRM software, MS Office Suite, and other relevant tools for record-keeping and communication.
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.

Join our team as a Pre-Sales Executive and play a vital role in driving customer engagement, supporting the sales process, and contributing to the success of our projects.