AGM- Administration (Facilities and Site Operations and Security Management), Corporate office

Job Description:

Location: Mumbai

 Position Purpose: To provide comprehensive facility, security management, contract, and procurement management- IAMI

Principal Accountabilities:

Facilities Operations

• Lead and Plan and coordinate administrative procedures and systems, devising ways to streamline processes

• Implement a comprehensive facility and security management program

• Manage the Preventive and Planned Maintenance programme to minimize maintenance, repair, and replacement costs together with minimizing the risk of plant failure.

• Responsible for management of all sites security and compliance, infrastructure management, administrative activities, and branch database management

• Recommend continuous quality improvement practices across the region

• Assist with the coordination of Churn and other relocations activities

• Ensure all Critical Environment (CEM) requirements are met.

• Ensure all Reactive Maintenance is completed as per the agreed timeframes

• Ensure all Financial Management requirements are completed in a timely and accurate manner

• Ensure escalation procedures are in place and observed for incident and problem reporting

• Risk assessment, providing method statement and closure of action

• Coordinating with internal stakeholders for administrative support

• Vendor Management

Savings initiatives:

• Develop initiatives and strategies that lead to cost savings and service improvement Customer Service / Client Relationships:

• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user

• Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region

• Lead by example and groom the team in achieving maximum client satisfaction level

Leadership / Staff Management:

• Actively encourage an environment that supports teamwork, co-operation & performance excellence

• Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics

Knowledge, Skills, Competencies

• Strong budget management and financial analysis skills

• Demonstrated initiative

• Excellent written and oral communication skills.

• Strong analytical skills.

• Facilities Manager must be a team player and work with other members of the team

• Interpersonal skills necessary to effectively communicate with a variety of individuals

• Knowledge in statutory requirements and Environmental management system.

Requirement:

• Graduate with at least 12 to 20 years of experience in Facilities/admin security role 
• Aptitude for encouraging positive relationships
• Travel experience Pan India