Collections Officer For Chemical Manufacturing Industry at Santacruz

Job Description:

Job Summary: The Payments Collection Officer is responsible for managing and overseeing the collection of timely payments from clients and customers. This role involves maintaining positive relationships with clients while ensuring timely collection of outstanding invoices, reducing delinquency rates, and minimizing financial risk to the organization.

Key Responsibilities:

1. Collections Management:
• Monitor accounts receivable aging reports to identify overdue accounts.
• Contact customers via phone, email, or in-person to remind them of outstanding payments.
• Negotiate payment plans with clients as necessary.
2. Documentation and Record Keeping:
• Maintain accurate records of all collection activities and communications.
• Update the accounts receivable system with payment status and customer interactions.
3. Customer Relationship Management:
• Foster and maintain positive relationships with clients to facilitate timely payments.
• Address customer inquiries and resolve issues related to billing and collections.
4. Reporting:
• Prepare regular reports on collection status, trends, and issues for management review.
• Analyze payment patterns to identify potential risks and develop strategies to mitigate them.
5. Compliance:
• Ensure compliance with company policies, legal regulations, and best practices in collections.
• Stay informed about changes in laws related to collections and financial transactions.
6. Collaboration:
• Work closely with the sales and finance teams to ensure alignment on customer accounts.
• Assist in the development of collection strategies and policies.
  
  

  Additional Details :
  1. No. of openings : 1
  2. Experience : 5-6 Years
  3. Qualification : Graduation
  4. Working Days : Monday to Friday (2nd & 4th Saturday off)
  5. Work Timings : Monday to Friday 10:00 am to 6:30 pm (Saturday 10:00 am to 5:00 pm)
  6. Location : Santacruz (East)
  7. Additional benefits : PF, Group Mediclaim, Accidental insurance 

  Interested can share cv on search@talismanstaffing.com or What'sapp : 9136435341