160 Job openings found

We are having an urgent opening for the position of  International Customer Care for a reputed company at the Kolkata location.  Key Points : To call the insurance company and to check the coverage for mental health and substance abuse. To call the insurance and to give them the details of the patient’s insurance policy. To ...

We are having an opening for the position of Customer Care Executive for a reputed Company at Navi Mumbai location. Key Points : Undergraduate, diploma, or equivalent. Prior experience as a telecaller or similar. Computer literate. Superb verbal communication. Ability to switch your communication style on a whim If you are interested in the same profile kindly REPLY to this ...

Job Title: Customer Service Executive Location: Greenfield, GandhinagarEducation : Any graduate Employment Type: Full-time Key Responsibilities: Handle incoming calls, emails, and walk-in customer queries in a professional and courteous manner. Provide accurate information regarding products, services, pricing, and policies. Resolve customer complaints and issues effectively within defined timelines. Maintain customer records, update databases, and ensure proper ...

The Customer Service strategy includes the preparation of strategic points for spare parts stocks and  technical personnel to directly manage relationships with customers and suppliers. These strategic  stocks need to be managed with physical movements and documentary movements of orders and  shipments to customers. This role covers both responsibilities of the spare parts warehouse and the  function of Inside Sales to handle customer requests from the area and the necessary internal and  external documentation.  To have a deeper communication with the customers, the Customer Care Specialist shall visit the  customer and installations on a regular basis to witness the status of the filters and suggests the  customer for eventual maintenance works to be done and spare parts to be purchased. This activity  is propaedeutic to the submission of proposal made by after sales commercial department.  Tasks:  -Managing offers and orders with customers in the geographic area  -Managing the strategic spare parts warehouse in the geographic area  -Inventory and maintenance of stock documentation  -Interface with the commercial team of the geographic area  -Ensure efficient intercompany transactions  Skills:  -MS Office  -CAD   -SAP  -English (verbal and writing) at good level  Reports to:  -BU Operations Coordinator  -FTS Customer Service Manager 

Job Title:  Location: Hazaribagh Department: Customer Experience (CX) Reports To: Dealer Principal / Customer Experience Head Company: Pratik Automobiles (Authorised Dealership of Mahindra & Mahindra) Job Purpose: To manage customer satisfaction, handle post-service feedback, and ensure a superior customer experience across all touchpoints. Key Responsibilities: Handle customer queries and complaints promptly and professionally. Follow up with customers after ...

Good communication skills, computer literacy, analytical skills, fluent English, Hindi and Gujarati. Talking to customers, Resolving their issues and meeting them if required, maintaining the data of the customers, convincing the old customers to order. The primary job of a customer service representative is to address customer issues and resolve them in a ...

    Determines requirements by working with customers.     Answers inquiries by clarifying desired information; researching, locating, and providing information.     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.     Sells additional services by recognizing ...

ABOUT THE ROLE Client is looking for a motivated and hardworking Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. ...

Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience. Requirements 1–2 ...

Responsibilities: Handle customer inquiries via phone, email, and chat. Provide product information and support. Resolve complaints and issues promptly. Maintain customer records and document interactions. Follow up with customers to ensure that their issues have been resolved to their satisfaction. Qualifications: Strong communication and interpersonal skills. Previous experience in customer service is a plus. Problem-solving abilities and a positive ...