160 Job openings found

We are having an urgent opening for the position of Jr. Executive PR & Marketing  for a reputed FMCG MNC Company  at the  Delhi (Okhla Phase 3) location.   Key Responsibilities : Be responsible for all the customer care calls/ mails. Coordinate with Centers or departments for customer queries/ complaints. Manage and facilitate social media communities by responding ...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...

Eligibility/Job requirements:? Graduate / postgraduate with overall 3+yrs experience of working in adomestic/international contact centre/ service set up.  1+yr of inbound and outboundcall taking experience is a must.? Candidate should possess excellent oral and written communication skills.? Candidate with good customer service skills & captive contact centre experiencewould be preferred.? Candidate should be ...

Answer questions: Provide information about products and services Resolve issues: Identify and fix customer concerns Process orders: Handle orders, cancellations, and returns Provide support: Help customers with technical issues, product use, and troubleshooting Manage complaints: Respond to customer complaints and reviews Collect feedback: Gather feedback from customers Create content: Create helpful content for customers Track KPIs: Monitor key performance indicators

Ensure customer delight at all level to improve CSI result.2. Monitor Pickup & drop activity on daily basis.3. Monitor daily calling and appointment taken, appointment turnup and individual CRE performance.4. Monitor PSF complaint and counter measures to avoid dissatisfaction.5. Home visit to critical customer. Conduct customer meet as per HMIL ...

   Preferred Requirements ·         Basic Knowledge of Tally.ERP 9 ·         Spoken proficiency in English & Hindi ·         Basic accounting knowledge Key Areas of Responsibility   ·         Manage large amounts of inbound and outbound calls in a timely manner ·         Follow communication “scripts” when handling different topics ·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or ...

for New and True Value Car -3-6 Year experience, Salary 18-20 Thousand per month. Handling of inbound calls received from customers inquiring on their,  process, process related information. To guide & provide the customers with all the required information about schemes.  Should be able to solve the queries of the customers as well ...

Essential Requirements:        Must have very good communication skills. Must have a passion to talk to customers and provide excellent customer serve and resolve issues. Must have good negotiation skills to deal with business partners. Should be able to handle customer queries over the phone, email and chat and give appropriate solution. Should have ...

Coordinate with clients for service manage petty cash manage technicians assign leads  Cold Calling. Coordinate internally and determine the best utilization of technician and salesperson. Encourage revenue growth by inspiring existing clients to purchase services Become a reliable point of contact for each customer. Candidate's Profile Graduate  3+ years’ experience in customer service role 1+ years’ experience Must demonstrate the ability to ...

Position :  Customer care Executive   Experience : 3+ years       Location : Mumbai Job Description   Taking calls from Customers, answering questions, or addressing any concerns they may have. Handle many inbound & make outbound calls to & from Customers. Addressing customer questions from various mediums, call, email & Chat. Creating Tickets for each queries received via various ...